Program Manager – Enterprise SOC Services (Secret Clearance)

ShorePoint•Washington, DC

2d•Onsite

About The Position

ShorePoint is seeking a Program Manager to oversee operational management of enterprise-level cybersecurity programs. The role leads strategic SOC consolidation, continuous improvement initiatives, and execution across enterprise cybersecurity efforts. It requires strong leadership, executive-level communication, and coordination across multiple SOC-related initiatives. The Program Manager serves as the single accountable program leader, directing task order leads and ensuring adequate qualified staffing. The role maintains the enterprise Program Management Plan, integrated schedules, cost analyses, risk and issue logs, and leads customer reviews and government-facing reporting. It also oversees centralized cybersecurity service intake, SOC communications, performance metrics, executive incident communications, collaboration across SOC initiatives, and continuous improvement. The position directs subordinate managers and experienced specialists and contributes to enterprise cybersecurity strategy and operational direction. The position is onsite in Washington, DC. Applicants must hold and maintain an active Secret clearance.

Requirements

Bachelor’s degree or at least 3 additional years of relevant experience in lieu of a degree.
At least 10 years of relevant experience.
PMP certification or equivalent plus 8 years of cybersecurity experience, or 10 years of documented cybersecurity project management experience.
Active Secret clearance that must be maintained.
Experience leading a program of roughly 50 to 60 personnel spanning 24x7x365 operations, threat hunting, and intelligence, including subordinate key personnel.
Experience with shared-services or managed-services delivery models, including service catalogs, SLAs, cost recovery, and charge-back.
Experience with federal contract management, including COR relationships, transitions, option-period planning, and deliverable acceptance processes.
Familiarity with federal cybersecurity requirements, including FISMA, NIST SP 800-53, the NIST Cybersecurity Framework, OMB M-21-31, and CISA incident reporting.
Experience producing executive dashboards and metrics-driven investment recommendations.
Expertise in program and operational management within complex cybersecurity environments.
Experience leading strategic consolidation initiatives and driving enterprise-level improvements.
Strong executive communication skills for interfacing with senior leadership and stakeholders.
Ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking.

Nice To Haves

One or more active certifications: ITIL 4, CISSP, or CISM.
ServiceNow experience.
Prior experience consolidating multiple SOCs or onboarding new organizations into an enterprise SOC.

Responsibilities

Serve as the single accountable program leader and direct task order leads, ensuring adequate staffing in both number and qualifications.
Develop and maintain the enterprise Program Management Plan, integrated schedules, cost analyses, Risk Register, and Issues Log.
Lead periodic customer risk and issue reviews.
Lead monthly Program Management Reviews with government leads, the COR, and task order leads, and deliver the corresponding Monthly Management Reports.
Own weekly, monthly, and quarterly status reporting across task orders, including meeting summaries and responses to ad hoc data calls.
Direct bi-weekly SOC Performance and Investment Metrics briefings and quarterly written reports.
Oversee centralized cybersecurity intake for service requests, including triage, routing, backlog and trend reporting, and requirements gathering with customer stakeholders.
Develop the SOC Communications Plan.
Communicate with senior government leadership during significant incidents and serve as the primary point of contact for executive-level government leadership.
Manage collaboration, coordination, and performance across multiple SOC initiatives.
Drive strategic SOC consolidation to unify operations and optimize enterprise-wide cybersecurity.
Oversee continuous improvement practices to enhance SOC readiness and resilience.
Direct subordinate managers and experienced specialists in executing tactical and operational plans.
Contribute to enterprise cybersecurity strategy and operational direction.
Communicate short- and long-term operational direction to diverse stakeholders to ensure alignment and execution.