Program Manager Jobs

About The Position

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field (MBA or PMP certification preferred).
• 7+ years of program management experience in a technology or product-driven organization.
• Demonstrated ability to lead large-scale programs with multiple workstreams and stakeholders.
• Strong knowledge of project and program management tools (e.g., Jira, Jira Product Discovery, Confluence, Smartsheet, MS Project).
• Experience with all project methodologies.
• Excellent communication, negotiation, and conflict-resolution skills.
• Strategic thinker with a proactive approach to solving complex problems.

Nice To Haves

• Experience working with distributed teams and/or global delivery models.
• Familiarity with budgeting, resource forecasting, and vendor management.
• Background in software development or product lifecycle management is a strong plus.
• Ability to drive cultural change, influence without authority, and navigate matrixed organizations.

Responsibilities

• Program Leadership & Execution
• Lead end-to-end planning and execution of strategic programs spanning multiple teams or departments.
• Define and manage scope, goals, deliverables, dependencies, and milestones across projects within a program.
• Ensure alignment with business goals and drive programs forward through ambiguity and complexity.
• Cross-functional Coordination
• Collaborate with Product, Engineering, Operations, Finance, Go-to-Market, Content, and Customer Success teams to align priorities and resources.
• Act as a central point of contact and communication between project teams, executives, and stakeholders.
• Risk & Issue Management
• Identify program-level risks, develop mitigation strategies, and escalate issues when necessary.
• Track and resolve program impediments and interdependencies that impact timelines or deliverables.
• Process & Governance
• Implement and maintain effective program governance structures, including reporting frameworks, dashboards, and communication plans.
• Drive continuous improvement by identifying gaps in processes and working with teams to implement best practices.
• Performance & Reporting
• Monitor key performance indicators and provide regular reporting on progress, roadblocks, and outcomes to senior leadership.
• Support organizational planning cycles by providing input on timelines, resource needs, and cross-team dependencies.