People and Culture Program Manager
About The Position
The People & Culture Program Manager leads the design, implementation, governance, and evaluation of enterprise people programs that strengthen organizational effectiveness, leadership capability, employee experience, culture, engagement, and talent outcomes. This hybrid position has a focus area of Organizational Effectiveness. Serving as an internal consultant and cross-functional program leader, the role translates business and workforce needs into scalable solutions, leads change and adoption, and uses data to demonstrate impact. The role partners with People & Culture colleagues, leaders, employees, and external vendors to deliver integrated programs aligned with organizational strategy and values. The position also manages the database of corporate policies, programs, and procedures; supports document owners in creating, updating, and improving documents; and assists with audits, regulatory reviews, and legal requests regarding documents. The role must maintain compliance with company policies and applicable regulations, laws, standards, and best practices. Because Tri-State provides continuous electric service, the ability to work overtime at any time of day or week is an essential function. Travel, including overnight travel, may be required up to 20% of the time.
Requirements
- Bachelor’s degree in organizational development, human resources, business administration, industrial/organizational psychology, education, communications, or a related field.
- Deep experience leading complex, cross-functional programs from discovery and design through implementation and evaluation.
- Significant experience consulting with leaders and facilitating groups, workshops, or organizational interventions.
- Experience using data, feedback, and program measures to develop insights and recommendations.
- Working experience with policy management and regulatory audits.
- Eight or more years of progressive experience in organizational development or HR program management.
- Willingness to travel, including overnight travel, up to 20% of the time.
- Valid driver’s license.
Nice To Haves
- Professional certification in change management, project/program management, HR, coaching, assessment, or talent development.
- Experience in a complex, multi-location, operational, utility, energy, engineering, or regulated environment.
- Experience with HR technology, employee-listening platforms, dashboards, and vendor-managed solutions.
Responsibilities
- Assess organizational and workforce needs using qualitative and quantitative data.
- Design and facilitate interventions to improve team effectiveness, collaboration, role clarity, and organizational performance.
- Develop change-management, stakeholder-engagement, communication, and adoption plans for strategic initiatives.
- Support organization design, workforce planning, and operating-model efforts in partnership with leaders and People & Culture.
- Design and manage leadership-development programs, cohorts, workshops, assessments, and related learning experiences.
- Support succession planning, talent reviews, high-potential development, career growth, and internal mobility initiatives.
- Consult with leaders to identify capability gaps and recommend individual, team, or enterprise development solutions.
- Establish standards, tools, and resources that enable leaders to reinforce learning on the job.
- Lead employee-listening, engagement, recognition, culture, and belonging programs.
- Translate survey and listening data into practical enterprise and leader-level action planning.
- Design initiatives that reinforce organizational values and strengthen connection, inclusion, and employee experience.
- Partner on communications and change activities that build awareness, understanding, participation, and trust.
- Build and manage an integrated annual roadmap of People & Culture programs and milestones.
- Define program scope, objectives, governance, decision rights, resources, risks, budgets, and success measures.
- Lead cross-functional project teams and manage vendors, contracts, deliverables, and service quality.
- Create repeatable processes, playbooks, facilitator guides, templates, and toolkits that support consistent enterprise delivery.
- Maintain compliance with company policies and procedures and stay knowledgeable about regulations, laws, standards, and best practices applicable to the functional area.
- Manage the database of corporate policies, programs, and procedures; support document owners with creating, updating, and improving documents; and assist with audits, regulatory reviews, and legal requests regarding documents.
- Work overtime at any time of day or week as an essential function of the role.
- Travel, including overnight travel, up to 20% of the time.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Tuition reimbursement
- Flexible work schedules, including compressed work week and telecommuting opportunities to work remotely up to 40%
- Life insurance
- 401K
- Long Term Disability (LTD)
- Short Term Disability (STD)
- Employee Assistant Program (EAP)
- Paid Leave Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
