People & Culture Manager

AccorCorpo•Key Biscayne, FL

About The Position

The People & Culture Manager will join the pre-opening leadership team for The Cape Beach & Racket Club, a private members club being developed on Key Biscayne, Miami, and planned to open in Spring 2027. The club will offer dining, pool and beach facilities, a nine-court Racket Club, a Fitness & Wellness Centre, a Kids Club, and cafes. As a key member of the property's leadership team, the manager will build the employee experience and lead People & Culture initiatives across recruitment, onboarding, engagement, performance management, learning and development, and compliance. The role will support the launch and growth of a team of approximately 220 employees, shape the property's culture and talent strategy, and lead the People & Culture Coordinator. The role partners with the Managing Director and department leaders to establish a high-performing People & Culture function and a collaborative, inclusive, service-driven workplace. It is a permanent position.

Requirements

  • At least 5 years of progressive Human Resources or People & Culture leadership experience in hospitality, luxury lifestyle, hotels, clubs, restaurants, or similar service-driven environments.
  • Proven success leading full-cycle recruitment and high-volume hiring initiatives.
  • Strong knowledge of employment law, employee relations, performance management, and HR best practices.
  • Experience partnering with senior operational leaders and influencing business decisions.
  • Exceptional communication, relationship-building, and coaching skills.
  • Strong organization and ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Previous pre-opening experience.
  • Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
  • Bilingual English/Spanish.

Responsibilities

  • Partner with the Managing Director and department leaders to develop and execute the property's People & Culture strategy.
  • Lead talent acquisition and workforce planning to attract hospitality talent during pre-opening and beyond.
  • Create an onboarding experience that reflects the Paris Society brand and culture.
  • Drive employee engagement, retention, recognition, and wellbeing initiatives.
  • Coach and guide leaders on employee relations, performance management, and talent development.
  • Ensure compliance with federal, state, and local employment laws and company policies.
  • Oversee payroll, benefits administration, HR systems, and personnel records.
  • Lead and develop the People & Culture Coordinator and build a high-performing People & Culture function.
  • Champion an inclusive, collaborative, and service-driven workplace culture.

Benefits

  • Opportunity to embark on a career in a fast-growing company.
  • Opportunity to help define global brands and directly impact the member experience.
  • Opportunity to collaborate in an open, innovative culture that values creativity.
  • Opportunities to progress and move among a global family of brands.
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