Area People & Culture Manager

EOS • Marathon, FL

16h • Onsite

About The Position

The Area People & Culture Manager supports Human Resources operations across Tranquility Bay Beachfront Resort and Isla Bella Beach Resort in Marathon, Florida. Working with resort leadership and the People & Culture team, the manager supports employee relations, recruitment, onboarding, training, compliance, employee engagement, and daily HR operations while helping maintain consistent HR practices and a positive workplace culture.

The position coordinates and manages the resorts’ H-2B and J-1 programs, including communication with sponsoring agencies and immigration partners, documentation and deadlines, onboarding, and employee arrivals and departures. The role also supports employee housing and transportation arrangements as needed, and keeps People & Culture leadership informed about program status and upcoming needs.

This position is primarily office-based, with walking throughout both resort properties and visits to employee housing locations as needed. The role requires flexible availability for varying schedules, including occasional evenings, weekends, holidays, and extended hours as business needs require. Physical activities include sitting, standing, walking, reaching, bending, repetitive motions, and occasionally lifting or moving up to 25 pounds.

Requirements

• Minimum of 3 years of experience in Human Resources or a related administrative role.
• Working knowledge of Human Resources practices, procedures, and applicable employment regulations.
• Strong organizational and time management skills, including the ability to prioritize multiple responsibilities.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to handle confidential and sensitive information professionally and discreetly.
• Strong attention to detail and problem-solving skills.
• Proactive and dependable, with the ability to work independently and collaboratively.
• Ability to communicate effectively with employees and leaders at all levels.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to meet professional appearance, attendance, and punctuality standards.
• Flexible availability for varying schedules, including occasional evenings, weekends, holidays, and extended hours as business needs require.
• Ability to sit, stand, walk, reach, bend, and perform repetitive motions throughout the workday.
• Ability to lift and/or move up to 25 pounds occasionally.
• Ability to operate computers, telephones, and standard office equipment.
• Visual acuity sufficient to review documents, analyze information, and operate office equipment.

Nice To Haves

• Previous Human Resources experience in hospitality or a resort environment.
• Experience with employee relations, recruitment, onboarding, and employee engagement.
• Experience coordinating H-2B, J-1, or other international employment programs.
• Familiarity with HRIS systems and employee record management.
• Proficiency with Canva.
• Bilingual English/Spanish skills.
• Associate’s or bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.

Responsibilities

• Coordinate daily Human Resources functions across both resort properties.
• Serve as a resource for employees and department leaders regarding HR policies, procedures, and workplace concerns.
• Assist with employee relations matters, investigations, documentation, and resolution of workplace concerns as directed by People & Culture leadership.
• Assist with employee separations, leave requests, workers’ compensation matters, and other HR processes.
• Maintain accurate, organized, and confidential employee files and records, and update HR systems as needed.
• Support compliance with company policies and applicable employment laws and regulations.
• Respond professionally to employee questions and concerns and ensure appropriate follow-up.
• Coordinate and administer the resorts’ H-2B and J-1 programs, including communication with immigration attorneys, sponsoring agencies, recruitment partners, internal departments, and participating employees.
• Coordinate program documentation, application timelines, deadlines, onboarding, orientation, arrivals, employment periods, departures, and related records.
• Work with appropriate departments to coordinate employee housing and transportation arrangements as needed.
• Provide People & Culture leadership with regular program status updates and information about upcoming needs.
• Partner with department leaders to support recruitment and staffing needs; review resumes, coordinate interviews, conduct reference checks, and process background checks and pre-employment requirements as needed.
• Assist with job postings, recruitment initiatives, and hiring events.
• Coordinate new-hire onboarding and ensure required employment documentation is completed accurately.
• Facilitate New Hire Orientation and assist with employee training and development programs.
• Track required training and follow up with employees and department leaders about completion.
• Coordinate employee recognition programs, appreciation events, engagement activities, meetings, luncheons, and team member celebrations.
• Support employee engagement surveys, employee communications, and People & Culture initiatives across both properties.
• Maintain employee bulletin boards and communication areas with current and relevant information.
• Assist team members with benefits questions and annual open enrollment.
• Support safety and risk management initiatives and maintain required documentation.
• Manage daily administrative tasks, including correspondence, phone calls, mail, employee inquiries, reports, forms, and departmental documentation.
• Monitor office supplies and maintain an organized, professional, and welcoming People & Culture office.
• Support fellow People & Culture team members and complete additional assignments and special projects as requested by management.

Benefits

• Medical, dental, and vision insurance.
• Vacation and holiday benefits.
• 401(k) savings plan with employer matching contributions.
• Supplemental life insurance.
• Spousal and child life insurance.
• Short-term and long-term disability coverage.
• Employee hotel room discounts at participating EOS Hospitality properties.
• Opportunities for professional growth and development. Benefits are subject to applicable eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed