Area People & Culture Manager

Sage Hospitality Group•San Francisco, CA

1d•Onsite

About The Position

The Area People & Culture Manager supports three Z Collection hotels in San Francisco: Hotel Zeppelin, Hotel Zelos, and Hotel Zetta. The role creates a work environment that supports associate growth, engagement, and development while advancing Sage Hospitality Group’s values and culture. It fosters an empowered, inclusive, high-performing workforce and supports timely, thoughtful handling of associate relations and conflict matters. The manager evaluates and supports staffing levels and organizational structure to promote operational and cultural success. The position coordinates, administers, and reports on People & Culture programs, systems, and processes that support attracting, retaining, and motivating associates in accordance with company policies and applicable laws. Responsibilities include hourly recruiting and hiring and daily administration of compensation, benefits, compliance, and associate relations programs. The manager also recommends and implements process improvements that enhance the associate experience, operational efficiency, and risk management.

Requirements

At least two years of experience in hospitality, People & Culture (Human Resources), or a related leadership role.
Proficiency with Microsoft Office and People & Culture systems, including UKG/MySagePage, iCIMS, and Checkr.
Minimum typing speed of 45 WPM.
Clear, professional written and verbal communication skills.
Ability to manage multiple priorities in a dynamic environment.
Organizational, time-management, and problem-solving skills.
Sound judgment, discretion, and confidentiality when handling sensitive associate relations matters.

Nice To Haves

Associate or Bachelor’s degree in Human Resources Management or a related field, or equivalent education and experience.
Bilingual fluency.
Supervisory or leadership capability, including coaching and guiding associates or team members.

Responsibilities

Recruit, screen, and interview hourly candidates; conduct reference checks; coordinate department interviews using iCIMS; and maintain applicant-flow records to support employment-law compliance.
Cultivate community partnerships and referral-agency relationships to promote the hotels as employers of choice and support consistent, diverse applicant flow.
Coordinate and facilitate associate orientation, including required documentation, tax forms, benefits enrollment, Form I-9, and review of the associate handbook and policies.
Communicate, educate, and administer associate benefit programs accurately and promptly.
Assist with developing, coordinating, and executing associate engagement, recognition, and relations initiatives that support retention and a positive workplace culture.
Promote open communication and maintain a positive, respectful, associate-focused work environment.
Escalate all sensitive associate relations matters to the Director of People & Culture.
Initiate, review, and manage UKG workflows for new hires, terminations, transfers, and pay changes.
Process employment verifications and respond to inquiries about wages, unemployment claims, and workers’ compensation.
Maintain accurate, confidential associate records, files, and People & Culture systems in accordance with audit and compliance standards.
Compile and submit corporate and property-level People & Culture reports for leadership decision-making and compliance.

Benefits

Eligible to participate in Sage bonus plan.
Unlimited paid time off.
Medical, dental, and vision insurance.
Eligible to participate in the company’s 401(k) program with employer matching.
Health savings and flexible spending accounts.
Basic Life and AD&D insurance.
Company-paid short-term disability.
Paid FMLA leave for up to 12 weeks.
Employee Assistance Program.
Discounts on hotels, restaurants, and more.
Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.