People & Culture Manager

IHG•Santa Monica, CA

1d•$85,000 - $95,000

About The Position

The People & Culture Manager oversees day-to-day administration of the People & Culture function at Regent Santa Monica Beach, supporting recruitment, employee relations, training, engagement, compliance, and performance management across the resort. The role partners with department leaders to foster a positive workplace culture, ensure compliance with employment laws and company policies, and deliver an employee experience reflecting Regent Santa Monica Beach’s luxury standards. The position requires strong human resources expertise, hospitality experience, exceptional interpersonal and problem-solving skills, and a commitment to building an engaged, high-performing workforce. The role reports to the Assistant Director of People & Culture. The annual pay range is $85,000 to $95,000, and the position is eligible to participate in the Company’s Bonus Plan.

Requirements

Minimum 3–5 years of progressive Human Resources experience, preferably in hospitality, luxury hotels, or service-driven environments.
Strong knowledge of California employment law and HR best practices.
Experience with full-cycle recruitment, interviewing techniques, onboarding, and talent pipeline development.
Ability to build strong relationships and influence stakeholders at all levels of the organization.
Excellent communication, presentation, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced luxury hospitality environment.
Professionalism, discretion, and commitment to confidentiality.
Strong organizational, analytical, and project management skills.
Proficiency in Microsoft Office Suite and myHR platforms.
Ability to collaborate across departments and support operational business needs.
Strong attention to detail and commitment to delivering an exceptional employee experience.
Flexibility to work evenings, weekends, holidays, and during major business demands or citywide events as needed.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
Bilingual in Spanish preferred.
Canva experience preferred.

Responsibilities

Develop and implement an early-career recruiting strategy using IHG Early Careers.
Partner with business leaders to meet entry-level hiring needs and recruit for the resort.
Collaborate with company Talent leadership, HR Business Partners, and cross-functional teams to drive talent strategy.
Support employee onboarding, training, development, and engagement initiatives.
Advise leaders and employees on company policies, procedures, performance management, and employee relations matters.
Assist with investigations and resolution of workplace concerns, ensuring fair and consistent application of policies.
Monitor compliance with federal, state, and local employment laws and company policies and procedures.
Identify training and development needs by evaluating employee performance trends and operational feedback.
Support compensation and benefits administration and maintain awareness of industry trends and internal practices.
Maintain accurate employee records, HR documentation, reports, and metrics.
Participate in departmental and leadership meetings to support business objectives and People & Culture initiatives.
Coordinate employee recognition, engagement programs, and culture-building events.
Manage offboarding, including exit interviews and separation procedures.
Support People & Culture operations and special projects as assigned.