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Insurance Broker - Commercial Lines Account Manager

Collectivfide Insurance Brokers Inc.•Owen Sound, ON
•Onsite
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About The Position

TG Group Inc has proudly served Owen Sound and surrounding areas since 2003. To support our continued growth, we are seeking a Commercial Account Manager to join our collaborative commercial lines team. This role supports an established commercial book of business with a focus on relationship-driven service, not high-volume transactions. We are a tight-knit supportive team that values respect, collaboration, and shared success. We understand you may not meet every criteria below, and that’s okay, as we are willing to invest in your growth and development. We are proud of our culture that emphasizes a growth mindset, continuous learning, and career development, because when our team thrives, so do our clients.

Requirements

  • RIBO license preferred (or willingness to obtain if there is experience in other areas of commercial lines insurance)
  • 2-years or more of commercial insurance experience and/or underwriting
  • Strong understanding of small, medium and large commercial risks
  • Highly organized, detail-oriented, and able to manage multiple accounts independently
  • Confident communicator who is comfortable working with business owners and decision-makers
  • Team player with a collaborative mindset

Nice To Haves

  • Familiarity with Owen Sound area and local businesses is an asset
  • Knowledge of PowerBroker and Applied Epic is an asset

Responsibilities

  • Manage and service a mixed portfolio of commercial accounts providing variety and opportunity to grow your skills and knowledge
  • Support the full life cycle of the client from new business, endorsements and annual risk reviews to ensure accuracy and optimal insurance solutions
  • Collaborate with the Producer to ensure all renewals are complete and delivered on time
  • Assist in re-marketing policies when necessary
  • Serve as a liaison between clients and insurance carriers to facilitate smooth communication and issue resolution
  • Respond quickly and professionally to inquiries from clients, carriers, and colleagues, diligently following up on client accounts to resolve outstanding issues and activities
  • Collaborate with brokers, underwriters, and carriers to maintain optimal coverage
  • Take new claim reports and submit them to insurance carriers promptly
  • Maintain detailed and accurate information in the broker management system (PowerBroker, Applied Epic)
  • Identify and support new sales opportunities as appropriate (including commissions payable on new business)

Benefits

  • comprehensive benefits plan
  • pension plan with company matching program
  • paid time-off
  • paw-reavement leave
  • volunteer days

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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