Pharmacy Intern
Walgreens • Brandon, FL9d
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Pharmacy Intern
Walgreens•Brandon, FL
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive and helpful customer experience. The intern learns and champions pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care and services within the state scope of practice, and helps with pharmacy operations, inventory, and department upkeep. The role also includes customer service, required training, and maintaining knowledge of developments in healthcare and pharmacy. The position requires enrollment in a school of pharmacy, English fluency, and willingness to work a flexible schedule that includes evenings and weekends.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model customer-service best practices, including proactive assistance, identifying customer needs, and helping customers until their needs are met.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
- Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned duties under pharmacist supervision according to Walgreens procedures for prescription entry, third-party processing, filling, and dispensing.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
- Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
- Register related sales on the assigned cash register and collect and handle cash as required.
- Help customers locate products, including accompanying them to the OTC aisle when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
- Use company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
- Help maintain the pharmacy department by keeping it adequately supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
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