Pharmacy Intern

Walgreens•South River, NJ

9d•$20 - $31

About The Position

The Pharmacy Intern learns to provide an excellent patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and service practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice for pharmacy interns, reports prescription errors, and follows company policies and quality improvement procedures. The intern also assists with customer service, sales transactions, inventory management, department upkeep, required training, and ongoing learning about healthcare and pharmacy.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
Model customer service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
Develop strong relationships with customers.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Under pharmacist supervision, assist in pharmacy practice in accordance with state, federal, and company policy, and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised duties related to entering, third-party processing, filling, and dispensing prescriptions in accordance with Walgreens standard operating procedures.
Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, including blood pressure services and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures relating to pharmacy errors and the Quality Improvement Program.
Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including awareness of current developments.