Pharmacy Intern

Walgreens•Waterbury, CT

9d•$20 - $31

About The Position

The Pharmacy Intern learns to provide a high-quality patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models and delivers a distinctive customer experience, and learns pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern supports pharmacy operations, prescription processing and dispensing, patient care services within the state scope of practice, and inventory management. The intern also assists customers, handles appropriate telephone calls and sales transactions, maintains the pharmacy department, completes required training, and keeps current with developments in healthcare and pharmacy.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model and share customer service practices, including courteous interpersonal habits and proactive assistance.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements; review and comply with the Walgreens Pharmacy Code of Conduct.
Perform assigned prescription entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
Assist pharmacists and other healthcare providers with patient care within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the company's Good Faith Dispensing policy.
Register assigned sales, collect and handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for overages, shortages, order errors, or damaged prescription-drug goods.
Maintain adequate pharmacy supplies and help keep the department clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including awareness of current news and developments.
Complete special assignments and other tasks as assigned.