Pharmacy Intern

Walgreens•McComb, MS

9d•$20 - $31

About The Position

The Pharmacy Intern learns to support a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models customer-service practices, and develops knowledge of pharmacy policies and procedures in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with prescription processing and dispensing, patient-care services within the state scope of practice, customer service, pharmacy operations, inventory, and department upkeep. The intern completes required training and maintains current healthcare and pharmacy knowledge.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
Model and share customer-service best practices, including courtesy, eye contact, proactive assistance, identifying customer needs, and serving customers until satisfied.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreens Pharmacy Code of Conduct.
Perform assigned pharmacy duties according to standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling, blood pressure services, and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company pharmacy-error and Quality Improvement Program policies.
Follow the company's Good Faith Dispensing policy.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.