Payroll Manager Jobs

About The Position

Requirements

• At least 5 years of experience in residential property management.
• Supervisory experience with both leasing and maintenance staff.
• Experience with software such as Entrata and CRM systems.
• College degree or applicable work history.
• Integrity on a personal and professional level.
• Exceptional communication, sales, and negotiation skills.
• Ability to solve problems involving residents and challenging situations.
• Ability to perform light lifting and carrying.

Nice To Haves

• Professional designation such as Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or an equivalent industry designation.

Responsibilities

• Create annual and 90-day marketing and leasing plans with the Marketing Department and oversee their execution.
• Coordinate communications for scheduled events; train leasing and sales staff; recommend improvements to marketing and leasing programs; conduct market surveys and shop competitors; prepare weekly and monthly reports; and review rental applications and lease forms for accuracy and policy compliance.
• Prepare the property’s annual budget with the Regional Manager and Property Accountant, monitor budget performance, report variances, and assist with monthly financial accounting and reporting.
• Prepare purchase orders, enter invoices into Entrata, report payroll information to Corporate/HR on time, and supervise inventory of equipment and supplies and petty cash.
• Lead staff and residents in accordance with company procedures and standards; work with the Regional Manager to maximize NOI and align operations with owner goals; and develop revenue streams to meet or exceed objectives.
• Ensure resident retention programming, including the SUN® program, is carried out consistently; maintain complete and accurate resident files; administer rent collection; manage resident complaints; and coordinate move-ins and move-outs.
• Evaluate maintenance operations, staffing efficiency, and preventative maintenance; inspect the property and physical plant; identify deficiencies and ensure corrective action; audit service requests and maintenance work; and review maintenance schedules.
• Evaluate and approve or recommend repairs, replacements, improvements, supplies, materials, and equipment in line with the capital improvement plan and approval processes.
• Monitor vacant apartment conditions and supervise make-ready work through routine inspections; inspect apartments, common areas, grounds, buildings, and property perimeter.
• Train staff on company procedures and policies, Entrata, Pure Safety, and industry-specific practices; ensure training is consistently administered.
• Ensure staffing levels meet business needs; supervise personnel matters including scheduling, attendance, payroll, and progressive discipline; manage training and development; hire and terminate employees; and conduct performance evaluations and make promotion or salary recommendations.
• Participate in, follow, and enforce safety and health programs; address unsafe conditions and necessary corrective expenditures; conduct site tours, inspections, and safety meetings; investigate accidents and assist with reports; ensure required safety programs are implemented; and review safety-related disciplinary actions.

Benefits

• Medical insurance with three plan options and HSA options.
• Dental insurance.
• Vision insurance.
• Company-paid basic life insurance equal to one times annual salary, with additional voluntary life plans available.
• 401(k) retirement plan with employer match eligibility after one year of service, up to a 4% company match.
• Employee Assistance Program.
• United Concierge Medicine 24/7 telemedicine service, including mental health services.
• Premium Calm App subscription.
• Childcare tuition discount through Learning Care Group.
• Dependent Care FSA.
• Tuition Assistance Program.
• Personal, sick, and vacation time, with vacation accrual increasing based on years of service.
• 10 company-paid holidays.