Human Resources and Payroll Manager

Tower Loan•Flowood, MS

10d

About The Position

The Human Resources and Payroll Manager oversees payroll, benefits, recruiting support, and onboarding while supervising assigned personnel. The role ensures accurate payroll and employee records, effective benefits administration, HR system integrity, regulatory compliance, and timely reporting. The manager supports employees and leaders and identifies opportunities to improve department processes. The position supervises HR personnel responsible for payroll, benefits, onboarding, and related areas; oversees payroll operations and benefits programs; coordinates employee onboarding and status changes; and supports recruiting and performance review administration. It maintains secure personnel records and HRIS data, prepares and analyzes workforce reports, supports audits, and monitors compliance across operating states. The role also responds to employee and management questions and collaborates with internal departments and external vendors.

Requirements

Strong numerical, analytical, organizational, and problem-solving skills, with attention to detail and accountability for accurate results.
Advanced Microsoft Excel skills, including lookup functions, SUMIFS, pivot tables, conditional formatting, and data validation.
Proficiency with Microsoft Office Suite and HR information systems (HRIS).
Ability to manage competing priorities, plan ahead for deadlines, review work, and resolve discrepancies promptly.
Effective leadership, collaboration, and written and verbal communication skills.
High standards of integrity, discretion, and ethical conduct when handling confidential employee information.
Ability to adapt to changing policies, procedures, systems, technologies, and compliance requirements.
Associate degree in HR, Business Administration, or a related field required.
At least two years of experience in payroll, benefits, or HR, including hands-on payroll experience, required.
At least two years of management experience required.
At least one year of recruiting or related HR experience required.
Working knowledge of payroll tax administration and applicable federal and state HR and payroll requirements required.
Experience with HRIS and recruiting systems required.
Stand, walk, and/or sit for eight hours a day.
Communicate effectively verbally and in writing, in person, via telephone, or electronically.
Lift and maneuver up to 20 lbs.

Nice To Haves

Bachelor’s degree preferred.
Experience with Workday preferred.
Benefits vendor coordination experience preferred.
SHRM-CP certification preferred.

Responsibilities

Supervise assigned HR personnel, coordinate workloads, provide guidance, and monitor accuracy and deadlines.
Oversee semi-monthly payroll, quarterly bonuses, off-cycle and retroactive payroll runs, commissions, and other incentive payments.
Verify time records, pay changes, deductions, and adjustments before processing.
Manage employee tax withholding and direct deposit changes, garnishments, child support orders, and other payroll deductions.
Oversee payroll tax filings, monthly payroll and General Ledger reconciliations, year-end W-2 processing, and related documentation.
Administer employee benefits programs, including insurance, 401(k), and paid time off.
Coordinate benefits enrollment, changes, deductions, reporting, and reconciliations with providers and third-party administrators.
Coordinate onboarding and employee status changes, including pay adjustments, transfers, promotions, and terminations, across HR systems and the Tower Loan Operating System (TLOS).
Maintain secure and accurate personnel records.
Support recruiting activities, including job postings, candidate communication, job descriptions, and guidance to managers on recruiting practices and system use.
Administer and track annual performance reviews and related follow-up activities.
Prepare and analyze payroll, benefits, recruiting, turnover, retention, and multi-state workforce reports to support HR and operational decisions.
Maintain HR information system data integrity, troubleshoot system or process issues, support audits, and recommend improvements to reporting and workflows.
Monitor and support compliance with applicable payroll, benefits, employment, unemployment, and employee separation requirements across operating states.
Respond to employee and management questions, communicate HR procedures, and resolve or escalate concerns appropriately.
Collaborate with internal departments and external vendors.
Perform all other duties as assigned.