Receptionist / Patient Account Representative
Union Health • Terre Haute, IN2d
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RECEPTIONIST/PAR-CONVENIENT CARE
Union Health•Terre Haute, IN
About The Position
The Receptionist plays a key role in providing quality patient care at Union Medical Group. This position welcomes patients and supports a smooth, friendly experience by scheduling appointments, managing patient inquiries, and assisting with patient accounts. The role also includes answering and routing calls, maintaining patient information and medical records, and processing transactions. Union describes its workplace as inclusive and supportive, with an emphasis on work-life balance, career growth, and development.
Requirements
- Ability to multitask.
- Computer knowledge.
- Must be accountable and self-directed.
- Strong interpersonal and customer service skills.
Nice To Haves
- Previous medical office or clerical experience.
- Previous EMR experience.
- Knowledge of medical terminology.
Responsibilities
- Greet and welcome patients in a friendly manner.
- Answer incoming calls, take messages, and route calls appropriately.
- Verify and update patient demographic and insurance information.
- Schedule and cancel patient appointments.
- Prepare and maintain medical records.
- Process transactions and reconcile cash with charges.
- Assist patients with account inquiries and payment arrangements.
- Provide training to new employees.
- Perform other assigned duties.
Benefits
- Comprehensive benefits.
- Paid time off starting day one.
- Tuition reimbursement up to $5,250 each year.
- Career paths.
- Success sharing.
- 403(b) retirement plan with employer match.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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