Patient Care Specialist Jobs

About The Position

Requirements

• High school diploma required.
• Three years of customer service experience required.
• One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers required.

Nice To Haves

• An associate degree or higher may be considered in lieu of the required experience.

Responsibilities

• Provide non-clinical administrative support within a physician’s office.
• Perform complex administrative tasks that support patient care delivery.
• Answer phones.
• Schedule appointments.
• Answer patient questions.
• Work collaboratively with the care team to support patient care and a positive patient experience.

Benefits

• Medical, dental, and vision plans.
• Adoption, fertility, and surrogacy reimbursement up to $10,000.
• Paid time off, sick leave, and holidays.
• Paid parental and family caregiver leave.
• Emergency backup care.
• Long-term and short-term disability and critical illness plans.
• Life insurance.
• 401(k)/403(b) with employer match.
• Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
• Student debt paydown up to $10,000.
• Pet insurance.
• Legal resources plan.
• Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria.
• Potential additional compensation, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.