About The Position

Seeking a full-time Patient Representative/Scheduling Specialist committed to providing world-class customer service in a medical clinic setting. As a front-line contact for patients visiting the clinic, this position handles patient registration, scheduling, and related administrative processes. Hours may vary and may include evening hours until 7 p.m.

Requirements

  • High school diploma or GED required.
  • Organized, attentive, and skilled at clear communication.
  • Committed to world-class customer service.

Nice To Haves

  • One year of related experience preferred.

Responsibilities

  • Collect patient information and related documentation in a timely, courteous, and accurate manner to complete registration, insurance verification and authorization, and medical scheduling procedures.
  • Use the current electronic medical record to carry out patient registration and scheduling processes.
  • Schedule patient appointments and coordinate them with diagnostic tests, ancillary services, or other departments.
  • Complete registration and check-in/check-out processes in a clinical setting.
  • Perform other duties as assigned.
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