About The Position

Seeking a full-time Patient Representative/Scheduling Specialist committed to world-class customer service in a medical clinic setting. As a front-line contact for patients visiting the clinic, this position collects patient information and related documentation, completes registration and insurance processes, and schedules appointments. Hours may vary and may include evening hours until 7 p.m. The role is a good opportunity for an organized, attentive individual with clear communication skills.

Requirements

  • High school diploma or GED required.
  • Proficient knowledge and understanding of patient registration and scheduling processes using the current electronic medical record.
  • Organized, attentive, and skilled at clear communication.

Nice To Haves

  • One year of related experience preferred.

Responsibilities

  • Collect patient information and related documentation in a timely, courteous, and accurate manner to complete registration.
  • Perform insurance verification and authorization procedures.
  • Schedule patient appointments, coordinating them with diagnostic tests, ancillary services, and other departments.
  • Complete patient registration and check-in/check-out processes in a clinical setting.
  • Use the current electronic medical record to carry out patient registration and scheduling processes.
  • Perform other duties as assigned.
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