Operations Coordinator Jobs

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International Operations Coordinator

Traffic Tech•Chicago, IL
•Onsite

About The Position

Traffic Tech is seeking an organized and motivated International Operations Coordinator to support international import shipments from origin through final delivery. This role is crucial in ensuring clients receive reliable and efficient service. Traffic Tech is an industry leader in logistics, with a global presence and a commitment to employee growth and client satisfaction.

Requirements

  • Strong communication and organizational skills
  • Detail-oriented and comfortable managing multiple priorities
  • Willingness to learn international shipping and logistics
  • Basic Microsoft Outlook and Excel skills

Nice To Haves

  • Previous office, customer service, logistics, or administrative experience is a plus
  • No freight forwarding experience required; training will be provided

Responsibilities

  • Coordinate air and ocean import shipments
  • Communicate with customers, carriers, overseas agents, customs brokers, and trucking companies
  • Track shipments and provide timely status updates
  • Review and organize shipping documents
  • Assist with customs clearance and delivery coordination
  • Enter shipment information and maintain accurate files
  • Help resolve shipment delays or operational issues
  • Prepare billing and review shipment costs
  • Provide strong customer service and support the operations team

Benefits

  • Robust industry with training and mentorship
  • Full Benefit options, including Medical (Dental & Vision)
  • Life/AD&D Insurance
  • Long-term Disability
  • 401(k) matching

Career Resources

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