Operations Coordinator

PSBLTY•Phoenix, AZ

About The Position

At The PSBLTY Co., we’re assembling a powerhouse team of passionate, innovative, and growth-driven leaders who are committed to helping others achieve their fullest potential. This team thrives on a culture of possibility, where every member is encouraged to bring their boldest, most authentic self to work, contribute fresh ideas, and push the boundaries of what’s possible. We draw inspiration from world-class organizations that don’t just follow trends but set them. Here, you’ll have the freedom to experiment, the support to grow, and the tools to make a real impact, whatever your role. At PSBLTY, we believe that creating value is at the heart of every role. Everybody’s contributions are key to our collective success, yours included.

Requirements

  • Exceptional attention to detail with a strong track record of accurately tracking information, managing details, and organizing + editing content and media assets.
  • Excellent written communication skills, with experience drafting clear, warm, and professional emails to program participants, clients, or stakeholders.
  • Technical fluency or quick adaptability with community and operational platforms (such as Circle, Airtable, ClickUp, or similar tools) to manage administrative workflows seamlessly.
  • Hands-on experience supporting program or project launches, providing proactive administrative support to leaders and team members, and collaborating across cross-functional initiatives.
  • 3+ years of experience in your field, with a strong track record of delivering results and driving growth.

Nice To Haves

  • Pursue impact and income. You’re driven by a desire to make a meaningful difference in the lives of others, not just by financial gain.
  • Embody our core values. You align with and are committed to upholding our culture of belonging, performance, and leadership.
  • Are a lifelong learner. You’re constantly seeking knowledge, open to new ideas, and thrive in a dynamic, fast-paced environment.
  • Leverage technology for growth. You enjoy discovering and implementing new technologies to enhance our operations and drive innovation.
  • Communicate with clarity and confidence. You’re an excellent communicator, both in writing and speaking, who can articulate ideas clearly and persuasively.
  • Take initiative. You’re self-motivated, proactive, and don’t wait to be told what to do—you’re always looking for ways to contribute.
  • Set and achieve goals. You’re results-oriented, focused on hitting targets, and driving both personal and team success.
  • Collaborate and adapt. You work well with others, enjoy the collaborative process, and are comfortable with the ambiguity that comes with growth and change.
  • Value systems and scalability. You embrace systems and processes that enable us to scale and improve continuously.
  • Consider yourself a leader. You’re looking for opportunities to grow in your leadership within a rapidly expanding company.
  • Support diversity and inclusion. You understand that diversity and inclusion are not just buzzwords, but essential to our mission. We’re building a team that reflects a wide range of perspectives, backgrounds, and experiences.

Responsibilities

  • Track all details of our many learners, ensuring excellence in details and communication.
  • Send emails to participants promptly and professionally.
  • Manage video uploads and content organization.
  • Administer cohorts and related items in Circle, Airtable, and Clickup.
  • Assist the Cohorts Leader in launching new cohorts seamlessly.
  • Assist Growth Leaders (our coaches) with administrative tasks to support their participants.
  • Maintain a helpful, proactive attitude across all operational needs and team initiatives.
  • Support the Cohorts Leader in other tasks as needed.
  • Assist the Events, Product, and Experience teams as needed.

Benefits

  • Opportunities for continuous learning
  • Professional development
  • Leadership growth
  • Clear goals
  • Actionable feedback
  • Resources to succeed
  • Work environment where perspectives are valued
  • Feeling heard, respected, and empowered
  • Creative freedom to explore new ideas
  • Run experiments
  • Contribute innovative solutions
  • Transparent communication
  • Informed and engaged in strategic direction and decisions
  • Healthy work-life balance
  • Flexibility where possible
  • Acknowledge and reward hard work, dedication, and unique value
  • Advocates to remove obstacles
  • Support to thrive
  • Consistent demonstration of core values
  • Alignment of actions as leaders with the culture
  • Commitment to long-term success
  • Dedicated to personal and professional journey
  • Help to build a career that’s as fulfilling as it is impactful
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