Curriculum Marketing Operations Coordinator

SANS Institute
•$55,000 - $60,000•Remote

About The Position

SANS Institute is seeking a Curriculum Marketing Operations Coordinator to join its Central Marketing - Product Marketing team. The role supports the development, launch, promotion, and analytics of short- and long-course training, including ongoing course updates and new course launches. It also identifies and implements operational processes that improve the efficiency and accuracy of work. The coordinator works with internal stakeholders and external partners across the course development and launch process, tracking deliverables and coordinating projects. The role schedules cross-departmental meetings and partners with marketing and curriculum teams to keep project goals aligned. It combines hands-on marketing execution with quality control for curriculum marketing content, requiring strong organization, attention to detail, initiative, and the ability to manage multiple projects with limited oversight. This is a work-from-home role with standard working hours of Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern Time. The employee must have an appropriate home workspace; SANS provides appropriate information technology and telecommunications support. Travel is required approximately every two to three months.

Requirements

  • At least 2 years of marketing and/or program management experience.
  • Understanding of SEO.
  • Detail-oriented, excellent communicator, and able to multitask within a team setting.
  • Ability to remain resilient in high-pressure situations.
  • Positive, can-do approach to projects.
  • Problem-solving ability and adaptability to changing priorities.
  • Strong project-management skills in a fast-paced creative environment.
  • Ability to manage time appropriately and meet deadlines.
  • Ability to identify subtle issues that could result in major conflicts.
  • Team player who can contribute creative ideas and cultivate productive relationships.
  • Working knowledge of analytics tools such as Google Analytics and Tableau.
  • Strong service orientation, project-management skills, and organizational skills.
  • Unrestricted authorization to work in the United States; visa sponsorship is not available.
  • Availability to work Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern Time, from a suitable home workspace.
  • Ability to travel approximately every two to three months.

Nice To Haves

  • Project management certificate.

Responsibilities

  • Review and continually update course and instructor content in print, web, and digital marketing materials to ensure published information is current and accurate.
  • Update course descriptions and instructor biographies in the document management system and provide the resulting content to web, Sales, Marketing, Business Unit teams, Leadership, and other stakeholders.
  • Project-manage course launches and updates, scheduling project checkpoints and deliverable reviews and ensuring appropriate team members are involved.
  • Coordinate with internal teams to schedule, publish, and host instructor webcasts and livestreams.
  • Coordinate weekly curriculum community communications with Curriculum Product Marketing Managers, including content, featured training, and key resources.
  • Publish course-author blog articles and test related calls to action to grow mailing lists and increase course and content engagement.
  • Support social media campaigns by coordinating graphics with the design team, publishing content across platforms, and helping manage the marketing programs calendar.
  • Maintain consistency across curricula in sales enablement materials, instructor biographies, social media graphics, newsletters, and related items.
  • Coordinate with the tradeshow team to fulfill curriculum marketing requirements at events.
  • Manage project delivery and approvals with limited supervision, resolving action items, issues, and risks, including instructor payment and purchase order processes.
  • Communicate with stakeholders about new and ongoing requests, project needs, and changes.
  • Collaborate with Curriculum Directors and Leads, Product Marketing, content creators, design, campaign managers, digital strategists, and other cross-functional partners to align work and execute campaigns and annual projects.
  • Track and analyze relevant channel metrics and data, preparing reports and recommendations to optimize content.
  • Manage asset storage and organization across multiple platforms.
  • Perform other related duties as assigned.

Benefits

  • Competitive base salary of $55,000–$60,000, depending on geographic location, skills, and experience.
  • Bonus opportunities.
  • 401(k) plan with company match.
  • Medical, dental, and vision plans.
  • Company-provided short-term disability insurance.
  • Optional long-term disability insurance.
  • Supplemental life and AD&D insurance for employees and dependents.
  • Voluntary accident insurance and identity theft protection.
  • Fitness and wellness programs.
  • Company-paid employee assistance program (EAP).
  • Generous paid time off, including volunteer time.
  • Professional development and SANS training opportunities.
  • Information technology and telecommunications support for the home office.
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