Office Assistant Jobs

About The Position

Requirements

• High school diploma or GED.
• 1–3 years of customer service experience; retail experience is preferred.
• 1–3 years of cash handling experience, such as banking, customer service, data entry, office administration, or medical records, or an equivalent combination of education and experience.
• Strong math, communication, and customer service skills.
• Highly organized, with the ability to multitask.
• Ability to follow oral and written instructions and work independently with discretion.

Nice To Haves

• General computer skills and knowledge of Microsoft Word, Excel, and O365 are preferred.
• Retail customer service experience is preferred.

Responsibilities

• Balance the cash fund each morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries to ensure they are ready to be routed.
• Ensure purchase orders are present for out-of-stock products.
• Contact customers when products are available for pickup.
• File and prepare daily paperwork.
• Perform other duties or follow other instructions as requested by a superior.

Benefits

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles through the Daily Pay Program.
• 401(k) program with a 4% company match.
• Benefits package with medical, dental, and vision partners.
• Paid time off, including vacation, sick time, personal days, and company holidays.
• Ability to advance within the company.
• Opportunities to give back to the community.
• Associate discount on merchandise.
• Bonus program for team member referrals.
• Educational financial assistance.
• Complimentary health and wellness program.