Office Assistant Jobs

About The Position

Requirements

• High School Diploma/GED
• At least 1 year of office assistant or receptionist experience in a high-volume setting.
• Bilingual in Spanish is required.
• Exceptional phone etiquette, strong customer service and organizational skills, high attention to detail, and a compassionate, trauma-informed mindset.
• Fluent in Windows, MS Office (Word, Outlook, Excel), and multi-line phone systems.
• Ability to obtain/maintain a Level One Fingerprint Clearance Card
• Ability to obtain/maintain a Food Handlers Card

Responsibilities

• Warmly greet visitors, answer and route multi-line phone calls, manage office supplies/equipment, and process subpoenas, record requests, and donations.
• Provide direct administrative support to the Director and Program/Operations Manager, assist with employee onboarding, and coordinate logistics for meetings, trainings, and staff engagement.
• Maintain a clean, welcoming, trauma-informed lobby, educate caregivers on center amenities, and assist Child Advocates in the Playroom/Teen Lounge (monitoring safety, preparing meals, and facilitating activities).
• Communicate with local police jurisdictions regarding emergency cases, track building safety/licensure logs, and maintain strong relationships with internal and external partners.