Office Assistant Float/Outpatient Clinic/Full-time Employment/Altamonte Springs

Harmony United Psychiatric Care•Altamonte Springs, FL

About The Position

Harmony United Psychiatric Care, part of Harmony United Florida, LLC, is a network of outpatient mental health clinics providing in-person and virtual care through a secure telehealth platform. Services include psychiatric and psychological evaluations, medication management, psychotherapy and counseling, and neuropsychological testing. The organization serves adults, adolescents, and children aged five and above. The Office Assistant Float provides coverage to offices in South Florida as needed, with a base location at the West Palm Beach office. The role supports clinic operations by assisting patients, handling calls, maintaining organized office spaces and supplies, and communicating relevant information to patients. The position is scheduled for four 10-hour shifts per week, Monday through Thursday. The organization offers base compensation, productivity and performance bonuses, health, vision, and dental insurance, a 401(k) plan with matching contributions up to 4% of annual compensation, paid time off, and paid holidays. Harmony United Psychiatric Care also describes full administrative support, use of the latest digital technology, and a focus on work/life balance. The company maintains a drug-free workplace policy that includes pre-employment screening and random testing of current employees.

Requirements

  • At least an associate degree (AA).
  • At least three years of experience in a health care setting, preferably in an outpatient clinic setting.

Nice To Haves

  • A bachelor’s degree is preferred.
  • Experience in an outpatient clinic setting is preferred.

Responsibilities

  • Provide coverage to offices in South Florida as needed, with a base location at the West Palm Beach office.
  • Greet patients, check them in and out, and direct them to appropriate departments or waiting areas.
  • Accept incoming calls and make outgoing calls to patients.
  • Maintain the cleanliness and organization of office spaces and waiting areas.
  • Monitor and replenish office supplies and medical forms, and coordinate maintenance and repair of office equipment.
  • Help communicate appointment reminders, test results, and other pertinent information to patients.
  • Follow clinic policies, procedures, and regulatory requirements, including HIPAA, in administrative activities.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) plan with employer matching up to 4% of annual compensation
  • Paid time off
  • Paid holidays
  • Productivity bonus
  • Performance bonus
  • Full administrative support
  • Latest digital technology
  • Strong focus on work/life balance
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