Orlando

Harmony United Psychiatric Care•Orlando, FL

12d•Onsite

About The Position

Harmony United Psychiatric Care is part of Harmony United Florida, LLC, a network of outpatient mental health clinics providing in-person and virtual care through a secure telehealth platform. Services include psychiatric and psychological evaluations, medication management, psychotherapy and counseling, and neuropsychological testing. The organization serves adults, adolescents, and children aged five and above, with an emphasis on compassionate, respectful, individualized care. The Office Assistant Float provides coverage as needed at offices in Central Florida, with a base location at the Orlando office. The role supports clinic operations by assisting patients, handling calls, maintaining office spaces and supplies, communicating patient information, and following clinic policies and regulatory requirements, including HIPAA. The schedule is four 10-hour shifts per week, Monday through Thursday.

Requirements

At least an associate degree (AA).
At least three years of experience in a health care setting, preferably in an outpatient clinic setting.

Nice To Haves

A bachelor's degree is preferred.
Experience in an outpatient clinic setting is preferred.

Responsibilities

Provide coverage as needed at offices in Central Florida, with a base location at the Orlando office.
Greet patients, check them in and out, and direct them to appropriate departments or waiting areas.
Accept inbound calls and make outbound calls to patients.
Ensure office spaces and waiting areas are clean and organized.
Monitor and replenish office supplies and medical forms, and coordinate maintenance and repair of office equipment.
Assist with communicating appointment reminders, test results, and other pertinent information to patients.
Follow clinic policies, procedures, and regulatory requirements, including HIPAA, in administrative activities.