Office Assistant Float/Outpatient Clinic/Full-time Employment/Kissimmee

Harmony United Psychiatric Care•Kissimmee, FL
•Onsite

About The Position

Harmony United Psychiatric Care is part of Harmony United Florida, LLC, a network of outpatient mental health clinics providing in-person and virtual care through a secure telehealth platform. Services include psychiatric and psychological evaluations, medication management, psychotherapy and counseling, and neuropsychological testing. The clinics serve adults, adolescents, and children aged five and above, with a focus on compassionate, respectful, individualized care. The Office Assistant Float provides administrative coverage as needed to offices in South Florida, with a stated base location at the West Palm Beach office. The role includes assisting patients and supporting the organization and daily operations of clinic offices. The position is listed as full-time, with four 10-hour shifts per week, Monday through Thursday. Compensation includes base compensation and productivity and performance bonuses.

Requirements

  • At least an associate degree (AA).
  • At least three years of experience in a health care setting, preferably in an outpatient clinic setting.

Nice To Haves

  • A bachelor's degree is preferred.

Responsibilities

  • Provide coverage as needed to offices in South Florida, with a base location at the West Palm Beach office.
  • Greet patients, check them in and out, and direct them to appropriate departments or waiting areas.
  • Accept inbound calls and make outbound calls to patients.
  • Ensure office spaces and waiting areas are clean and organized.
  • Monitor and replenish office supplies and medical forms, and coordinate maintenance and repair of office equipment.
  • Assist with communicating appointment reminders, test results, and other pertinent information to patients.
  • Follow clinic policies, procedures, and regulatory requirements, including HIPAA, in administrative activities.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) plan with employer matching contributions of up to 4% of annual compensation
  • Paid time off
  • Paid holidays
  • Productivity bonus
  • Performance bonus
  • Full administrative support
  • Access to the latest digital technology
  • Strong focus on work/life balance
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