Office Assistant Float/Outpatient Clinic/Full-time Employment/Oviedo

Harmony United Psychiatric Care•Oviedo, FL
•Onsite

About The Position

Harmony United Psychiatric Care, part of Harmony United Florida, LLC, operates outpatient mental health clinics in Florida offering in-person and virtual care through a secure telehealth platform. Services include psychiatric and psychological evaluations, medication management, psychotherapy and counseling, and neuropsychological testing. The organization serves adults, adolescents, and children aged five and above, with an emphasis on compassionate, respectful, individualized care. The Office Assistant Float provides coverage as needed at offices in Central Florida, with the Oviedo office as the base location. The role supports patient reception and administrative operations, including calls, patient communications, upkeep of office areas and supplies, and compliance with clinic policies and regulatory requirements such as HIPAA. The schedule is four 10-hour shifts per week, Monday through Thursday. Compensation includes base compensation and productivity and performance bonuses. The company also describes full administrative support, current digital technology, and a focus on work/life balance. Harmony United Psychiatric Care enforces a drug-free workplace policy, including pre-employment screening and random testing for current employees.

Requirements

  • At least an associate degree (AA).
  • At least three years of experience in a health care setting, preferably in an outpatient clinic setting.

Nice To Haves

  • A bachelor's degree is preferred.
  • Experience in an outpatient clinic setting is preferred.

Responsibilities

  • Provide coverage as needed to offices in Central Florida, with the Oviedo office as the base location.
  • Greet patients, check them in and out, and direct them to appropriate departments or waiting areas.
  • Answer inbound calls and make outbound calls to patients.
  • Maintain the cleanliness and organization of office spaces and waiting areas.
  • Monitor and replenish office supplies and medical forms, and coordinate maintenance and repair of office equipment.
  • Assist with communicating appointment reminders, test results, and other pertinent information to patients.
  • Follow clinic policies, procedures, and regulatory requirements, including HIPAA, in administrative activities.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) plan with employer matching contributions of up to 4% of annual compensation
  • Paid time off
  • Paid holidays
  • Productivity bonus
  • Performance bonus
  • Full administrative support
  • Latest in digital technology
  • Strong focus on work/life balance
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