Office Assistant Float/Outpatient Clinic/Full-time Employment/Kissimmee

Harmony United Psychiatric Care•Kissimmee, FL
•Onsite

About The Position

Harmony United Psychiatric Care is a network of outpatient mental health clinics in Florida that provides in-person and virtual care, including psychiatric and psychological evaluations, medication management, psychotherapy and counseling, and neuropsychological testing. The organization serves adults, adolescents, and children aged five and above, with an emphasis on compassionate, respectful, individualized care. The Office Assistant Float provides administrative coverage for offices in South Florida, with the job posting identifying Kissimmee as the location and West Palm Beach as the base office. The role supports patient check-in and check-out, phone communications, office organization and supplies, appointment and patient information communications, and adherence to clinic policies and regulatory requirements. The position is full-time, scheduled for four 10-hour shifts per week, Monday through Thursday.

Requirements

  • At least an associate degree (AA).
  • At least three years of experience in a health care setting; outpatient clinic experience is preferred.

Nice To Haves

  • A bachelor's degree is preferred.
  • Experience in an outpatient clinic setting is preferred.

Responsibilities

  • Provide coverage as needed to offices in South Florida, with a base location at the West Palm Beach office.
  • Greet patients, check them in and out, and direct them to appropriate departments or waiting areas.
  • Accept incoming calls and make outgoing calls to patients.
  • Maintain the cleanliness and organization of office spaces and waiting areas.
  • Monitor and replenish office supplies and medical forms, and coordinate maintenance and repair of office equipment.
  • Assist with communicating appointment reminders, test results, and other pertinent information to patients.
  • Follow clinic policies, procedures, and regulatory requirements, including HIPAA, in administrative activities.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) plan with an employer match of up to 4% of annual compensation
  • Paid time off
  • Paid holidays
  • Productivity bonus
  • Performance bonus
  • Full administrative support
  • Access to the latest digital technology
  • Strong focus on work/life balance
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