Office Assistant

Sarah Bush Lincoln•Hutchinson, KS

12d•$18 - $28

About The Position

Office Assistants process appointments, receive customers, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation in electronic or paper form. They may have primary or backup responsibility for accurately and promptly posting encounter charges and performing clinic billing functions. They assist with questions about care and services and perform additional duties as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director. This position is in the Orthopedic Clinic and is full-time, 40 hours per week, on the first shift. A high school diploma is required. Compensation is based on experience, with an estimated range of $17.79 to $27.57 and a starting rate of $17.79.

Requirements

High school diploma or equivalent high school education.

Responsibilities

Answer incoming clinic calls, forward calls to appropriate individuals, or take detailed messages.
Check in patients by verifying that their information is current and accurate and preparing their files for clinical staff.
Check out patients, take and post personal payments, enter charges on charge tickets, and total charges.
Enter payments into the cash drawer and reconcile cash drawer totals daily.
Prepare bank deposits daily.
Greet patients and visitors.
Perform clerical functions, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
Provide general assistance to patients and visitors as needed.
Process appointments, customer reception, and encounter management for in-person visits and phone contacts.
Process medical information, including results and encounter documentation.
Manage encounter charge posting and clinic billing functions, as assigned.
Answer questions regarding care and services and perform additional clinic duties as directed by the Clinic Supervisor or Clinic Director.