Office Assistant

University of New Mexico•Albuquerque, NM
•Onsite

About The Position

UNM Continuing Education is seeking a motivated, detail-oriented Student Office Assistant to support its Registration team. The role provides customer service to participants and customers by telephone and in person, assists program managers and contributes to administrative projects and routine office tasks. Student employees receive work experience and ongoing learning and training intended to develop job maturity and professionalism. This is an in-person position at UNM Continuing Education, located north of the UNM Main campus. Free off-campus parking is available. Minimum availability is 12 hours per week during regular business hours.

Requirements

  • Available to work at least 12 hours per week during regular business hours.
  • Ability to maintain confidentiality of records and information.
  • Customer-service orientation and telephone and interpersonal skills.
  • Familiarity with email, calendars, and Microsoft Office, or ability to learn quickly with strong search skills.
  • Ability to prepare routine correspondence and other basic written material.
  • Ability to organize and maintain a professional work area.
  • Proactive and action-oriented.
  • Punctual and reliable.

Nice To Haves

  • Bilingual in Spanish.
  • Work-study award.

Responsibilities

  • Answer telephones, register participants, and greet and direct visitors.
  • Monitor and manage incoming emails to UNM CE Registration and help ensure questions are addressed.
  • Provide customer support for the None for the Road Program.
  • Perform routine data entry, reporting, and data maintenance tasks.
  • Assist with special projects, including research and compiling summaries and data reports.
  • Make copies and organize paperwork.
  • Perform light lifting up to 25 pounds and light cleaning.
  • Perform other job-related duties as assigned.
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