Mortgage Loan Officer Jobs

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Remote Mortgage Loan Officer (South Dakota)

Zillow•Remote-SD, SD
•Remote

About The Position

At Zillow Home Loans, Mortgage Loan Officers originate purchase-focused home loans for customers introduced through Zillow’s ecosystem. The role guides borrowers from first contact through funding and delivers a high-quality customer experience. Depending on the officer’s background and strengths, the work may take place in a high-volume, digitally driven environment or a relationship-based, market-focused model. Success depends on responsiveness, execution, and performance in a structured, metrics-driven organization supported by Zillow’s brand, technology, and operations. The role is remote, but the employee’s principal place of residence and remote work location must be physically in South Dakota. The employee may also work from a company office. Employment is contingent on remaining in South Dakota; relocation to another state requires Company review and approval. The position includes incentive compensation and may include equity awards. Compensation varies based on factors such as experience, performance, and location. The job involves collecting, storing, and using voiceprints for operational and compliance purposes.

Requirements

  • At least 3 years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license.
  • Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
  • Physically located in and working remotely from South Dakota.
  • Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model.
  • Strong client service orientation, consultative sales skills, and a deep understanding of the mortgage process.
  • Comfort working in a structured, performance-driven environment with clearly defined KPIs.
  • Excellent verbal communication skills and ability to build trust quickly.
  • Strong time management, organization, and pipeline management skills.
  • Proficiency with CRM, LOS, and Microsoft products, including Outlook, Word, and Excel.

Nice To Haves

  • Associate’s or Bachelor’s degree.

Responsibilities

  • Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
  • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
  • Build strong relationships with customers and, where applicable, Zillow Preferred Agents and local partners.
  • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
  • Use Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
  • Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
  • Deliver a consistent, high-quality customer experience through phone, email, and text communication.
  • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
  • Maintain active licensing, complete required education, and participate in ongoing professional development.

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