Mortgage Loan Officer

PNC Bank • Erie, PA

19d • Onsite

About The Position

As a Mortgage Loan Officer in PNC's Mortgage organization, the employee will be based in the Erie or North Pittsburgh markets. PNC describes itself as an in-office company and encourages candidates to confirm workplace expectations with their recruiter and hiring manager. The role recommends mortgage loan solutions that align with lending guidelines and customers' requirements; manages customer relationships and pipelines; develops prospective business; and collaborates with internal and external stakeholders to complete mortgage transactions. The position also collects and analyzes financial information for multifaceted or complex borrowers and reviews documentation for compliance. PNC expects employees to prioritize customer needs and satisfaction and to assess and manage risks in accordance with its Enterprise Risk Management Framework. Candidates must demonstrate appropriate knowledge, skills, and abilities. Roles at this level typically require a university or college degree with less than one year of professional experience, or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered. No degree or certification is listed as required. Candidates considered for the position are subject to additional background checks required by Consumer Financial Protection Bureau regulations. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
• No required certification is listed.
• Candidates considered for the position are subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
• Employment visa sponsorship and STEM OPT participation are not available for this position.

Nice To Haves

• Preferred skills: banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
• Competencies: customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

• Recommend loan solutions in accordance with lending guidelines and clients' requirements.
• Manage a portfolio of customer relationships.
• Seek opportunities to retain and develop new clients.
• Make sales calls.
• Develop and prepare loan solutions, refer products and services, and review documentation for compliance.
• Manage the customer pipeline for efficiency.
• Collaborate with internal and external stakeholders to complete mortgage transactions.
• Collect and analyze customer financial information for multifaceted and/or complex borrowers.
• Focus on customer needs and satisfaction when making business decisions and creating customized customer solutions.
• Assess and manage business risks in support of PNC's Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, depending on eligibility.
• Dental and vision options, depending on eligibility.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs that are fully paid.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
• Between 15 and 25 vacation days each year, depending on career level and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed