Mortgage Loan Officer
About The Position
As a Mortgage Loan Officer within PNC's Mortgage organization, the employee will be based in the Greater Lancaster, Pennsylvania region. The role recommends loan solutions that align with lending guidelines and clients' requirements; manages customer relationships and a pipeline; identifies prospective opportunities and makes sales calls; prepares loan solutions and referrals; reviews documentation for compliance; and works with internal and external stakeholders to complete mortgage transactions. The position also collects and analyzes financial information for multifaceted or complex borrowers. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role is subject to applicable Consumer Financial Protection Bureau background checks and, where relevant, requirements under the FDIA, SAFE Act, and/or FINRA.
Requirements
- Typically, a university or college degree with less than one year of professional experience, and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience (including military service) may be considered.
- Candidates must demonstrate appropriate knowledge, skills, and abilities for the role.
- Candidates being considered are subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Nice To Haves
- Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
- Competencies in customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.
Responsibilities
- Recommend loan solutions in accordance with lending guidelines and clients' requirements.
- Manage a portfolio of customer relationships and seek opportunities to retain existing clients or develop new ones.
- Make sales calls.
- Develop and prepare loan solutions, refer products and services, and review documentation for compliance.
- Manage the customer pipeline for efficiency.
- Collaborate with internal and external stakeholders to complete mortgage transactions.
- Collect and analyze customer financial information for multifaceted and/or complex borrowers.
- Focus on customer needs and satisfaction when creating customized customer solutions.
- Assess and manage business risks in accordance with PNC's Enterprise Risk Management Framework.
Benefits
- Medical and prescription drug coverage, including a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs that are fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
