Mortgage Loan Officer

PNC Bank•Chicago, IL
•Onsite

About The Position

As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in Chicago, Illinois. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role recommends mortgage loan solutions in line with lending guidelines and client requirements, manages customer relationships and pipelines, and develops prospective business. It also involves preparing loan solutions, reviewing documents for compliance, and coordinating mortgage transactions with internal and external stakeholders. The officer collects and analyzes financial information for multifaceted or complex borrowers. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role calls for customer focus and effective risk management, alongside skills in mortgage products, loan origination, financial analysis, sales, communication, and client relationship development. Roles at this level typically require a university or college degree with less than one year of professional experience, or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered. No degree, certification, or license is listed as required. The base salary range is $49,500 to $82,500. Pay may vary based on geographic location, market data, and individual skills, experience, and education. The position is incentive eligible, with payment based on company, business, and/or individual performance. PNC offers a range of benefits, subject to eligibility, including health coverage, retirement and stock plans, paid time off, educational assistance, caregiving support, and wellness programs.

Requirements

  • Work experience at this level typically requires a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
  • In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

  • Preferred skills include banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies include customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

  • Recommend loan solutions in accordance with lending guidelines and clients' requirements.
  • Manage a portfolio of customer relationships.
  • Seek opportunities to retain existing clients and develop new clients.
  • Make sales calls.
  • Develop and prepare loan solutions and refer products and services.
  • Review documentation to ensure compliance.
  • Manage the customer pipeline for efficiency.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze financial information for multifaceted and/or complex borrowers.
  • Focus on customer needs and satisfaction when making business decisions and creating customized solutions.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level and years of service
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