Mortgage Supervising Loan Officer

PNC•Concord, CA
•$37,440 - $42,308•Onsite

About The Position

As a Mortgage Supervising Loan Officer in PNC's Mortgage organization, the employee will be based in the East Bay (Walnut Creek, Concord, Fremont), California market. The role recommends loan solutions in accordance with lending guidelines and clients’ requirements and manages the daily loan activities of a small, high-performing Mortgage Loan Officer team. The position manages customer relationships and loan pipelines, develops prospective business, supports mortgage transactions, and helps build an effective sales force across the market geography. It also involves collecting and analyzing financial information for multifaceted or complex borrowers. PNC describes itself as an in-office company and encourages candidates to confirm workplace expectations with their recruiter and hiring manager. The role is incentive eligible, with incentive payments based on company, business, and/or individual performance. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. Candidates may be subject to additional background checks under Consumer Financial Protection Bureau regulations, as well as applicable FDIA, SAFE Act, and/or FINRA requirements for registered roles.

Requirements

  • Roles at this level typically require a university or college degree and 2 or more years of relevant professional experience; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Demonstrated appropriate knowledge, skills, and abilities for the position.
  • Candidates being considered will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
  • The position is subject to Section 19 of the Federal Deposit Insurance Act and, for any registered role, applicable SAFE Act and/or FINRA requirements regarding certain criminal history.

Nice To Haves

  • Proven history of production in the market.
  • Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies in coaching others, customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, and selling.

Responsibilities

  • Recommend loan solutions in accordance with lending guidelines and clients’ requirements.
  • Manage daily loan activities of a small, high-performing Mortgage Loan Officer team.
  • Manage a portfolio of customer relationships and seek opportunities to retain existing clients or develop new ones.
  • Prepare loan solutions and refer customers to other banking products and services; review documentation for compliance.
  • Grow, retain, and develop an effective sales force covering the market geography.
  • Manage personal and team loan pipelines for efficiency.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze customer financial information for multifaceted and/or complex borrowers.
  • Apply customer-focused practices and manage business risks in alignment with PNC’s Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • 15 to 25 vacation days each year, depending on career level and years of service.
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