Mortgage Supervising Loan Officer

PNC•Modesto, CA
•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and foster an inclusive workplace where employees are respected, valued, and able to contribute. This Mortgage Supervising Loan Officer position is part of PNC's Mortgage organization and is based in the Central Valley (Fresno, Modesto, Stockton, Sacramento), California market. Ideal candidates have a proven history of production in the market. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role recommends loan solutions consistent with lending guidelines and client requirements, and manages the daily loan activities of a small, high-performing Mortgage Loan Officer team. It manages customer relationships and the team's sales coverage and pipeline, while collaborating with stakeholders to complete mortgage transactions. Candidates considered for the role are subject to additional background checks required by Consumer Financial Protection Bureau regulations. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Typically, a university or college degree and at least 2 years of relevant professional experience; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Demonstrated knowledge, skills, and abilities appropriate to the role.
  • Candidates considered for the position are subject to additional background checks required by Consumer Financial Protection Bureau regulations.
  • No required certification(s).
  • No required or preferred language assessments.

Nice To Haves

  • A proven history of production in the market.
  • Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies in coaching others, customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, and selling.

Responsibilities

  • Recommend loan solutions in accordance with lending guidelines and clients' requirements.
  • Manage daily loan activities of a small, high-performing Mortgage Loan Officer team.
  • Manage a portfolio of customer relationships and pursue opportunities to retain or develop clients.
  • Prepare loan solutions, refer other banking products and services, and review documentation for compliance.
  • Grow, retain, and develop an effective sales force to cover the market geography.
  • Manage personal and team pipelines for efficiency.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze customer financial information for multifaceted and/or complex borrowers.
  • Focus on customer needs and satisfaction when making business decisions and developing customized customer solutions.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select programs that are fully paid.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • 15 to 25 vacation days each year, depending on career level and eligibility.
  • PNC offers benefit programs for full-time and part-time employees, subject to eligibility.
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