Medical Driver Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Valid and unrestricted driver’s license required.
• One year of healthcare technician, military service, delivery or field service with customer service interaction, or related experience is preferred.
• Senior-level roles require two years of relevant experience, including one year in a similar role.
• Customer service, field-based, delivery, or healthcare experience is preferred.

Nice To Haves

• Customer service, field-based, delivery, or healthcare experience.
• One year of healthcare technician, military service, delivery or field service with customer service interaction, or related experience.
• For senior-level roles, two years of relevant experience, including one year in a similar role.

Responsibilities

• Develop and maintain knowledge of home medical equipment (HME) products, services, and applicable regulations.
• Perform patient assessments and reassessments to support appropriate ongoing care.
• Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment.
• Respond to patient equipment issues, including under emergency conditions when required.
• Maintain home oxygen systems through scheduled patient visits.
• Protect patient confidentiality and follow HIPAA and infection-control standards, including proper use of PPE.
• Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards.
• Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required.
• Process orders and complete documentation accurately and promptly to support patient care and reimbursement.
• Maintain basic reimbursement knowledge to support proper billing for equipment and services.
• Promote company services and products to referral sources, as appropriate.
• Safely operate and maintain a company vehicle.
• Participate in quality improvement initiatives and comply with company policies and compliance program requirements.
• Complete required compliance training and participate in the on-call rotation as scheduled.
• Perform other related duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
• 401(k) with company match.
• Paid time off plans, including six paid holidays.
• Employee Stock Purchase Plan.
• Paid parental bonding leave.
• Short- and long-term disability insurance.
• Life and AD&D insurance.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• CVS Minute Clinic and Teledoc access.
• Spousal Advantage Reimbursement Plan.
• Identity Theft Protection and Legal Plan.