Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Southborough, MA

20d

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician for local delivery. The role delivers and sets up respiratory and durable medical equipment in patients’ homes, while providing patients and caregivers with education on safe equipment use and maintenance. The position pays $21 to $25.50 per hour, depending on related experience, and is eligible for a bonus opportunity. The schedule is Monday through Friday, 10:00 a.m. to 6:30 p.m., with some on-call responsibilities. The technician drives local routes, maintains and troubleshoots equipment, completes delivery documentation and patient visit reports, and keeps the assigned company vehicle clean, safe, and ready for service. The role responds to urgent equipment needs, participates in on-call rotations, and follows applicable safety protocols and company standards. Employment is contingent on applicable screening and credentialing requirements, including a valid driver’s license and clean driving record when applicable. The work involves driving a company vehicle for most of the workday, interacting with patients, handling and transporting equipment weighing at least 65 pounds, and potential exposure to contagious pathogens. The employee must comply with Rotech’s respiratory protection and N95 fit-testing policy, including timely medical evaluation and fit testing, annual recertification, and keeping the face clean-shaven to ensure a proper mask seal.

Requirements

Valid driver’s license in the state of residence with a clean driving record, when applicable.
Candidates must demonstrate the knowledge, skills, and abilities needed to perform the essential functions through an appropriate combination of education, training, and relevant work experience.
Meet any education requirements mandated by applicable law, regulation, licensing requirement, or customer contract.
Accurately perform simple mathematical calculations.
Communicate effectively in English, orally and in writing, and interpret verbal, non-verbal, written, listening, and visual communications.
Maintain confidentiality and discretion when handling sensitive information.
Multitask with attention to detail; demonstrate self-motivation, organization, time-management, and deductive problem-solving skills.
Work independently and as part of a team.
Demonstrate mechanical aptitude for equipment repair and troubleshooting and understand applicable home respiratory equipment and supplies.
Successfully complete required respiratory protection medical evaluation and N95 mask fit testing in a timely manner, annual recertification, and comply with the clean-shaven face-seal requirement.
Lift and transport patient equipment weighing at least 65 pounds; perform required sitting, walking, standing, talking, and listening.
Be able to drive a company vehicle for the majority of the workday and comply with applicable background check, drug-screen, and healthcare facility credentialing requirements.

Nice To Haves

High school diploma or GED equivalent.
Experience with medical equipment.
One year of related work experience.
Knowledge of medical terminology.
Familiarity with email, internet navigation and research, and Microsoft Outlook, Word, and Excel.
Experience using office equipment such as a fax machine, copier, printer, phone, computer, and/or tablet.

Responsibilities

Drive local routes to deliver and set up medical equipment in patients’ homes.
Educate patients and caregivers on the safe use and maintenance of respiratory and home medical equipment.
Maintain and troubleshoot equipment to ensure proper function and patient safety.
Complete delivery documentation and patient visit reports accurately and on time.
Keep the assigned company vehicle clean, safe, and ready for service.
Respond to urgent equipment needs and participate in on-call rotations, including after-hours and/or weekend assignments as needed.
Comply with safety protocols and company standards.
Demonstrate proper loading, unloading, and tie-down procedures for transported cargo in accordance with company policy.
Perform other duties as assigned.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.