Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Charlotte, NC

11d

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician for local medical equipment delivery. The role involves driving local routes to deliver and set up respiratory and durable medical equipment in patients’ homes, while providing hands-on support and education to patients and caregivers. The position includes maintaining and troubleshooting equipment, completing delivery documentation and patient visit reports, and keeping an assigned company vehicle clean, safe, and ready for service. The employee must respond to urgent equipment needs and be available for on-call assignments as needed, including after business hours and/or weekends. Duties may change, and other duties may be assigned. Candidates may qualify through a combination of education, training, and relevant work experience demonstrating the required knowledge, skills, and abilities. Any education requirements imposed by applicable law, regulation, licensing requirements, or customer contract must be met. A valid driver’s license in the state of residence and a clean driving record are required when applicable. Employment is contingent on applicable background screening, drug screening, and healthcare facility credentialing. The preferred qualifications include a high school diploma or GED, experience with medical equipment, one year of related work experience, and knowledge of medical terminology. The role requires communication, math, organization, attention to detail, time management, problem-solving, confidentiality, and the ability to work independently and as part of a team. It also involves use of email, internet, Microsoft Outlook, Word and Excel, office equipment, a phone, and a computer and/or tablet; mechanical aptitude; proper cargo loading and tie-down procedures; and familiarity with applicable home respiratory equipment and supplies. Physical requirements include driving a company vehicle for most of the workday, lifting and transporting patient equipment weighing at least 65 pounds, and potential exposure to contagious pathogens. The employee must comply with the company’s respiratory protection and N95 mask fit-testing policy, complete timely medical evaluation and fit testing and annual recertification, and keep their face clean-shaven for N95 mask fit-seal protection per OSHA guidelines. Rotech describes the work as mission-driven and offers local routes, with employees home daily, as well as comprehensive training. Benefits listed include paid time off and holidays; overtime pay for applicable non-exempt positions; bonus and incentive opportunities; reimbursement programs where applicable; employee discounts and recognition; an Employee Assistance Program; retirement, health savings and flexible spending accounts; medical, prescription, dental and vision coverage; life and disability insurance and other listed programs.

Requirements

Valid driver’s license in the state of residence with a clean driving record, when applicable for the position.
Meet any education requirements mandated by applicable law, regulation, licensing requirements, or customer contract.
Demonstrate through education, training, and/or relevant work experience the knowledge, skills, and abilities necessary to perform the essential functions.
Accurately perform simple mathematical calculations.
Effectively communicate in English, both orally and in writing, and interpret verbal, non-verbal, written, listening, and visual communications.
Maintain confidentiality and discretion when handling sensitive information.
Demonstrate multitasking ability, attention to detail, self-motivation, organization, time management, and deductive problem-solving skills.
Work independently and as part of a team.
Use email, internet, Microsoft Outlook, Word and Excel, and office equipment including a fax machine, copier, printer, phone, and computer and/or tablet.
Demonstrate mechanical aptitude for equipment repair and troubleshooting.
Demonstrate proper loading, unloading, and tie-down procedures for transported cargo according to company policy.
Understand the use of applicable home respiratory equipment and supplies.
Lift and transport patient equipment weighing at least 65 pounds.
Comply with Rotech’s Respiratory Protection and N95 Mask Fit Testing Policy, complete medical evaluation and fit testing in a timely manner, and complete annual recertification.
Keep face clean-shaven to ensure N95 mask face-seal protection per OSHA guidelines.
Complete applicable background checks, drug screening, and healthcare facility credentialing requirements as conditions of employment.

Nice To Haves

High school diploma or GED equivalent.
Experience with medical equipment.
One year of related work experience.
Knowledge of medical terminology.

Responsibilities

Drive local routes to deliver and set up medical equipment in patients’ homes.
Educate patients and caregivers on the safe use and maintenance of respiratory and home medical equipment.
Maintain and troubleshoot equipment to ensure proper function and patient safety.
Complete delivery documentation and patient visit reports accurately and on time.
Keep the assigned company vehicle clean, safe, and ready for service.
Respond to urgent equipment needs and participate in on-call rotations.
Be available for on-call assignments as needed, including after business hours and/or weekends.
Follow safety protocols and company standards.
Load, unload, and properly secure transported cargo according to company policy.
Perform other duties as assigned.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability insurance, accidental death coverage, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.
Comprehensive training.