Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Dallas, TX

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician – Local Delivery Driver to deliver and set up respiratory and durable medical equipment in patients’ homes. The role provides hands-on support and education to patients and caregivers about safe equipment use and maintenance, helping patients manage their health at home. The position drives local routes and includes responding to urgent equipment needs and participating in on-call rotations as needed, including after business hours and/or weekends. The employee must comply with safety protocols and company standards and may be assigned other duties. Reasonable accommodations may be made for individuals with disabilities; duties and responsibilities may change.

Requirements

  • Valid driver’s license in the state of residence with a clean driving record, when applicable.
  • Candidates may qualify through a combination of education, training, and relevant work experience that demonstrates the necessary knowledge, skills, and abilities.
  • Meet any education requirements mandated by applicable law, regulation, licensing requirement, or customer contract.
  • Accurately perform simple mathematical calculations.
  • Effectively communicate in English, orally and in writing, and interpret verbal, non-verbal, written, listening, and visual communications.
  • Maintain confidentiality, discretion, and caution when handling sensitive information.
  • Demonstrate multitasking, attention to detail, self-motivation, organization, time management, and deductive problem-solving skills.
  • Work independently and as part of a team.
  • Use email, internet, and Microsoft Outlook, Word, and Excel, as well as office equipment including fax machines, copiers, printers, phones, computers, and/or tablets.
  • Demonstrate mechanical aptitude for equipment repair and troubleshooting.
  • Demonstrate proper loading, unloading, and cargo tie-down procedures according to company policy.
  • Understand the use of applicable home respiratory equipment and supplies.
  • Lift and transport patient equipment weighing a minimum of 65 pounds.
  • Drive a company vehicle for the majority of the workday.
  • Comply with the Rotech Respiratory Protection & N95 Mask Fit Testing Policy, including timely medical evaluation and fit testing, annual recertification, and keeping the face clean-shaven to ensure an N95 mask seal.
  • Complete a background check; results are assessed individually and are not used automatically to disqualify applicants.
  • Complete a drug screen when applicable.
  • Comply with healthcare facility credentialing when applicable.
  • Be able to have contact with patients and equipment with potential exposure to contagious pathogens.

Nice To Haves

  • High school diploma or GED equivalent.
  • Experience with medical equipment.
  • One year of related work experience.
  • Knowledge of medical terminology.

Responsibilities

  • Drive local routes to deliver and set up medical equipment in patients’ homes.
  • Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
  • Maintain and troubleshoot equipment to ensure proper function and patient safety.
  • Complete delivery documentation and patient visit reports accurately and on time.
  • Keep the assigned company vehicle clean, safe, and ready for service.
  • Respond to urgent equipment needs and participate in on-call rotations.
  • Be available for on-call assignments as needed, including after business hours and/or weekends.
  • Ensure compliance with safety protocols and company standards.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off and paid holidays.
  • Overtime pay for non-exempt positions, as applicable.
  • Bonus and incentive opportunities.
  • Car, mileage, and telephone reimbursement, as applicable.
  • Employee discount and recognition programs.
  • Employee Assistance Program (EAP).
  • 401(k), HSA, and FSA/Dependent Care FSA.
  • Medical, prescription, dental, and vision coverage.
  • Life insurance, disability, accidental death, identity protection, and legal services.
  • Meru Health mental health and Mercer SmartConnect Medicare programs.
  • Livongo Diabetes and High Blood Pressure programs.
  • Healthcare Bluebook and RX Savings Solutions programs.
  • Hepatitis B and TB vaccinations.
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