Medical Assistant Jobs in Santa Cruz, AZ

About The Position

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 1 year of experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within the first 90 days of employment.
• Fluency in spoken and written English.
• Strong interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time-management, and organizational skills.
• Ability to collaborate effectively with physicians, clinicians, and other team members.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Basic phone and computer skills, including proficiency with Microsoft Office Suite products and other word-processing, spreadsheet, database, email, and presentation software.
• Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist at other centers as needed.

Nice To Haves

• Experience working with geriatric patients.
• Experience with EMR systems.

Responsibilities

• Measure and record patient vital signs and document patient interviews and medical histories.
• Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
• Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain or relay information for the physician.
• Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Perform other duties as assigned or modified at the manager’s discretion.

Benefits

• Great compensation
• Comprehensive benefits
• Career development and advancement opportunities
• Work-life balance