Medical Assistant I - Atrium Health Levine Children's Developmental and Behavioral Pediatrics of the Carolinas FT

Advocate Health • Charlotte, NC

10d • $22 - $33

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains required training and competency for the specialty. The role supports providers and patients in a developmental and behavioral pediatrics clinic, performing rooming, clinical, laboratory, medication, and administrative duties. The Medical Assistant must provide age-appropriate care and apply knowledge of growth and development across the lifespan in accordance with departmental policies and procedures.

This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $21.85–$32.80.

Requirements

• High school diploma or GED.
• For the Greater Charlotte region: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214 in lieu of a formal program, or EMT training.
• For IL/WI and Floyd & Navicent divisions: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• For Wake Forest: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214 in lieu of a formal program, or EMT training.
• For Greater Charlotte and Wake Forest: current American Heart Association BLS certification and successful completion of Atrium Health's competency assessment.
• For IL/WI and Floyd & Navicent divisions: AHA Basic Life Support for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, and email, with exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed and work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate equipment necessary to perform the job.

Nice To Haves

• For Wake Forest, certification from one of the listed organizations: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
• For select Wake Forest areas, Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year.

Responsibilities

• Perform patient rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and conducting screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and handling, preparing laboratory orders and requisitions, tracking results, and conducting point-of-care and other approved tests in accordance with orders and CLIA standards.
• Administer medications and vaccines safely according to medication-administration requirements.
• Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Cross-train for specialty- or clinic-specific duties that fall within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment, clean instruments and equipment appropriately, and ensure equipment and supplies are functional and appropriately stocked.
• Provide care appropriate to the ages of patients served, applying knowledge of growth and development and assessing information relevant to each patient's age-specific needs.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual performance-based increases
• Career development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED