About The Position

The Medical Assistant supports the care team by performing clinical and administrative tasks essential to patient care. The role requires compliance with applicable regulations, policies, and procedures to protect patient safety and confidentiality, as well as professionalism and compassion in interactions. The Medical Assistant provides age-appropriate care within the Medical Assistant scope of practice and maintains specialty-specific training and competency. The position is in Atrium Health Levine Children's Specialty Center Pulmonology. It is full-time, 40 hours per week, Monday through Friday during regular office business hours. The position is sign-on bonus eligible based on eligibility.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
  • Current American Heart Association (AHA) BLS certification.
  • Successful completion of Atrium Health's competency assessment.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, gathering medical history, reviewing health maintenance and allergies, and completing screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
  • Perform point-of-care testing as ordered and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform specialty- or clinic-related duties within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
  • Apply knowledge of growth and development and age-specific patient needs to provide care in accordance with departmental policies and procedures.
  • Operate equipment necessary to perform the job.

Benefits

  • Sign-on bonus eligibility based on eligibility
  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Competitive compensation
  • Premium pay for eligible shifts, on-call work, and other circumstances
  • Incentive pay for select positions
  • Opportunity for annual performance-based increases
  • Career development programs
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