About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains training and competency for the specialty area. The role supports pediatric visits through rooming, clinical procedures, laboratory work, medication and vaccine administration, and related patient and practice operations. The position is PRN, with evening shifts from 4 p.m. to 8 p.m. and weekend shifts from 8 a.m. to 8 p.m.; it is listed as part-time, benefits-ineligible, and scheduled for 0 hours per week. The position requires knowledge and skills to provide age-appropriate care and to understand growth and development across the life span. The Medical Assistant assesses information related to a patient's status, identifies age-specific care needs, and provides care in accordance with departmental policies and procedures. The role may also support teammate training and onboarding or serve as a role champion or committee member. The listed pay range is $22.90–$34.35. The employer notes that compensation may depend on qualifications, skills, relevant experience, and training. Eligibility for benefits and other programs may depend on FTE or employment status.

Requirements

  • High school diploma or GED.
  • For the Greater Charlotte region, completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214 in lieu of a formal program, or EMT qualification. Other listed divisions allow completion of an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Two years of experience in a clinical practice setting as a Medical Assistant.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
  • Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, teammates, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • For Greater Charlotte, current American Heart Association BLS certification, successful completion of Atrium Health’s competency assessment, and CMA or RMA recognition or certification from an accepted national organization are required.
  • For IL/WI and Floyd & Navicent divisions, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required; CMA or RMA certification or registration from an accepted organization is also required.
  • For Wake Forest, current AHA BLS certification and the listed Medical Assistant certification or organizational credentials are required; successful completion of Atrium Health’s competency assessment is also required.
  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and assistance from another teammate are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Must have functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
  • Will frequently encounter mechanical, electrical, chemical, blood, and body-fluid hazards and must wear protective clothing and equipment as needed.

Nice To Haves

  • For Wake Forest, Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.
  • For Wake Forest, professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate-holder responsibilities for the unit, and achievement of six points from the list of additional market responsibilities.
  • Successful completion of a system-approved program to become a primary trainer for new teammates is listed for Greater Charlotte.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the area of specialty.
  • Perform patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
  • Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines using the rights of medication administration.
  • Perform related duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
  • May assist with training and onboarding teammates and may serve as a role champion or committee member.
  • Provide care appropriate to patients' ages and developmental needs in accordance with departmental policies and procedures.
  • Operate equipment necessary to perform the job and perform other related duties as required.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Competitive compensation, premium pay for select shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases
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