Medical Assistant Atrium Health Lemmond Farm Urgent Care PRN

Advocate Health•Charlotte, NC

10d•$23 - $34

About The Position

The Medical Assistant performs the functions of a Medical Assistant I in a medical group, including preparing and rooming patients, supporting clinical integration, performing laboratory procedures, assisting physicians and advanced practice professionals (APPs) with procedures, and administering routine medications under their orders or approved standing orders and protocols. The role follows through on procedure and test requests, pre-approved care algorithms, appointment scheduling, and referrals. It refers questions to registered nurses and physicians or APPs according to scope-of-practice guidelines, and relays information to patients as directed. The Medical Assistant communicates with physicians, APPs, patients, and other healthcare team members to support clinic flow and provide accurate, timely information. Under clinical supervision, the position performs basic and advanced clinical tasks based on specialty skills and competencies. These may include suture and staple removal, audiograms, laboratory procedures such as throat or nose cultures and drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills using approved protocols. The role also requires knowledge of age-specific care and the ability to assess and interpret patient information to provide appropriate care in accordance with departmental policies and procedures.

Requirements

High school graduation or equivalent.
Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT training.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current American Heart Association (AHA) BLS certification.
Successful completion of Atrium Health’s competency assessment.
Recognition or certification as a CMA or RMA by one of the following: AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
Successful completion of a system-approved program to become a primary trainer for new teammates.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and to wear protective clothing and equipment as needed.

Responsibilities

Prepare and room patients and support clinical integration.
Perform laboratory procedures and assist physicians or APPs with procedures.
Administer routine medications under physician or APP orders or approved standing orders and protocols.
Follow through on procedure and test requests, approved care algorithms, appointment scheduling, and referrals.
Refer questions to registered nurses and physicians or APPs according to scope-of-practice guidelines, and relay information to patients as directed.
Communicate with physicians, APPs, patients, and other healthcare team members to support clinic flow and convey accurate, timely information.
Perform basic and advanced clinical tasks according to specialty skills and competencies, including tasks such as suture or staple removal, audiograms, laboratory procedures, phlebotomy, EKGs, spirometry, Holter monitor application, and protocol-based prescription refills.
Provide care appropriate to patients’ ages and developmental needs, following departmental policies and procedures.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.