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One Medical’s Certified Medical Assistant, internally known as a Lab Services Specialist/Member Support Specialist, provides venipuncture and other clinical support services while helping patients have an exceptional in-office care experience. The role serves as an ambassador and first point of contact for patients, supports both front-desk and lab needs, and helps maintain the appearance and readiness of the office. The position also provides other support as requested by the Practice Coordinator, Operations Manager, or providers. The role combines specimen-collection skills with patient-centered communication, service, empathy, and problem solving. The Certified Medical Assistant works with patients and teammates, responds flexibly to changing needs, and supports the care journey beyond the lab through follow-up, messages, and clerical assistance. This is a full-time, 40-hour-per-week, in-office role serving One Medical’s West Hartford and Glastonbury, Connecticut offices. Shifts are eight hours and generally occur between 7:30 a.m. and 6:30 p.m. The stated pay range is $25.75 to $27.75 per hour; total compensation may vary based on candidate-specific factors and may include benefits.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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