Medical Assistant II - Multi Speciality North

IU Health • Carmel, IN

10d • Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. The role supports patient care in accordance with organizational standards, helps ensure ordered procedures and treatments are complete, promotes smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and on time.

The position also performs registration and scheduling according to organizational and departmental procedures, maintains electronic health record files, and handles general front-office functions as needed. The Medical Assistant may precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. The listed schedule is Monday through Friday, 7:45 AM to 4:15 PM, at 11725 North Illinois Street, Suite 565, Carmel, Indiana.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
• 0–2 years of relevant experience.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification; other advanced life support certifications may be required according to unit or department specialty and patient-care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.

Nice To Haves

• Phlebotomy experience.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients and complete intake.
• Support providers during clinic visits and assist with patient care.
• Manage patient messages, paperwork, and prior authorizations.
• Perform clinical and administrative duties.
• Scan and maintain medical records and EHR files.
• Prepare exam rooms and support clinic workflow and smooth patient flow.
• Assure ordered procedures and treatments are complete.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration, scheduling, and general front-office functions as needed.
• May precept current Medical Assistant team members or Medical Assistant externs as requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Access to training and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED