Medical Assistant II - Multi Speciality North

Indiana University Health System•Carmel, IL

9d•Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs direct patient care and clinical support duties in accordance with organizational standards. The role supports providers during clinic visits, promotes smooth patient flow, completes ordered procedures and treatments, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. It also ensures medical orders and referrals are handled accurately and promptly. The position includes registration and scheduling, maintaining electronic health record files, and performing general front-office duties as needed. The Medical Assistant may also precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. The role is located at 11725 North Illinois Street, Suite 565, Carmel, Indiana, and is scheduled Monday through Friday, 7:45 AM to 4:15 PM.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school. A high school diploma must be completed within 13 months from the start date.
0–2 years of relevant experience.
For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required depending on unit or department specialty and patient-care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet technical and physical standards.
Dependability, reliability, teamwork, a positive attitude, strong communication skills, and willingness to learn and support teammates.

Nice To Haves

Phlebotomy experience.
Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and complete intake.
Support providers during clinic visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Complete clinical and administrative duties.
Assure ordered procedures and treatments are complete and support smooth patient flow.
Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling according to organizational and departmental procedures.
Maintain electronic health record files and perform general front-office functions as needed.
Prepare exam rooms and support clinic workflow.
May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.