CMA I

Axia Women's Health • Indianapolis, IN

9d • $18 - $23 • Onsite

About The Position

Axia Women’s Health is recruiting a full-time Certified Medical Assistant I for its OGI South location in Indianapolis, Indiana. This on-site role supports physicians, providers, and nurses in delivering high-quality patient care in accordance with Axia Women’s Health patient protocols and care center physician guidance. The assistant engages with patients, supports clinical care, records important patient information, and helps patients make full use of clinical services. The stated hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.

The position includes patient intake and rooming, clinical measurements, assisting with examinations and procedures, medication administration, laboratory specimen collection, blood draws, and documentation and order entry. The assistant also supports office-based surgical procedures after successfully completing competency skills training, helps maintain clean and stocked rooms and equipment, communicates with patients about procedures and follow-up care, and contributes to safe, compliant, efficient practice operations. The role requires collaboration with the care team, adherence to SOPs and applicable policies including HIPAA and OSHA, and a professional, compassionate approach to patient care.

Requirements

• High school diploma or equivalent.
• Current national Medical Assistant certification, such as CMA, RMA, NCMA, or CCMA.
• CPR certification is required if performing office-based surgeries.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced environment.
• Compassionate and empathetic attitude toward patients.
• Time-management skills, including the ability to prioritize tasks and patients.
• Ability to work collaboratively in a team environment.
• Adaptability and willingness to adjust to changing priorities and conditions.
• Strong knowledge of Microsoft Office Suite.
• Proficiency with electronic health record (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Nice To Haves

• OB/GYN or women’s health experience.
• eClinicalWorks (EMR) experience.

Responsibilities

• Greet patients professionally and courteously, escort them to exam rooms, and help ensure they are comfortable.
• Prepare patients for examinations and complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Measure and document blood pressure, height, weight, and temperature.
• Use appropriate chaperone techniques and document them.
• Assist with examinations and routine office-based procedures, including colposcopy, IUD insertions, and endometrial biopsies.
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens, perform CLIA-waived tests according to protocols, and perform blood draws.
• Enter and send medication and test orders according to provider instructions using computerized physician order entry.
• Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
• Provide patients with information about procedures, medications, and follow-up care, and respond to inquiries in person and by phone.
• Assist with scheduling appointments and follow-up visits.
• Understand how to appropriately perform Nonstress Tests (NST).
• Help ensure patient safety in clinical settings and safely assist patients with mobility and transfers.
• Work collaboratively with physicians, providers, nurses, and other staff to support efficient practice operations.
• After successful completion of competency skills training, assist with office-based surgical procedures, including preparation of the procedure room, equipment availability, provider support during procedures, and post-surgical processes such as disinfection.
• Follow standard operating procedures and policies, including HIPAA and OSHA requirements, as well as practice protocols.
• Participate in team meetings and contribute to quality improvement initiatives.
• Demonstrate the organization’s mission, vision, and values, and uphold ethical behavior, integrity, and professionalism.

Benefits

• Eligibility for full-time benefits beginning the first of the month after starting.
• Choice of multiple medical insurance plans.
• Additional insurance options, including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long-term care, and pet insurance.
• 401(k) matching.
• Generous paid time off, with additional time off for volunteering.
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance and short-term and long-term disability coverage.
• Free counseling for colleagues and family members, including parents and parents-in-law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED