Cma I

Axia Women's Health•Indianapolis, IN
•Onsite

About The Position

Axia Women’s Health is recruiting a full-time Certified Medical Assistant I for its OGI South location in Indianapolis, Indiana. This on-site role works Monday through Friday, 8:00 a.m. to 5:00 p.m. The position supports physicians, providers, and nurses in delivering high-quality patient care, following Axia Women’s Health patient protocols and care center physician guidance. The assistant engages with patients, helps them access clinical services, records important patient information, and supports efficient practice operations. The role includes welcoming and rooming patients; completing clinical intake and maintaining patient records; taking and documenting vital signs; assisting with examinations and office procedures; administering ordered medications and injections; collecting specimens and drawing blood; performing CLIA-waived tests and NSTs; and entering medication and test orders. The assistant also prepares and maintains examination and procedure rooms, provides patient education, responds to inquiries, helps schedule appointments, and supports patient safety and mobility. After successful completion of competency skills training, the assistant may support office-based surgical procedures, including preparing the procedure room and equipment, assisting providers during procedures, and completing post-surgical processes such as disinfection. The role requires compliance with SOPs and policies, including HIPAA and OSHA, collaboration with the care team, participation in meetings and quality improvement, and professional conduct consistent with Axia Women’s Health’s mission, vision, and values.

Requirements

  • High school diploma or equivalent.
  • Current national Medical Assistant certification, such as CMA, RMA, NCMA, or CCMA.
  • CPR certification is required if performing office-based surgeries.
  • Excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.
  • Compassionate and empathetic approach to patients.
  • Time-management skills and ability to prioritize tasks and patients.
  • Ability to collaborate within a team.
  • Adaptability and willingness to adjust to changing priorities and conditions.
  • Strong knowledge of Microsoft Office Suite.
  • Proficiency using electronic health record systems.
  • Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • OB/GYN or women’s health experience.
  • Experience with eClinicalWorks (EMR).

Responsibilities

  • Greet and acknowledge patients professionally and courteously; escort them to exam rooms and help ensure their comfort.
  • Prepare patients for examinations and complete comprehensive clinical intake.
  • Maintain accurate and detailed patient records.
  • Measure and document blood pressure, height, weight, and temperature.
  • Use appropriate chaperone techniques and document chaperone services.
  • Assist with examinations and routine office-based procedures, including colposcopies, IUD insertions, and endometrial biopsies.
  • Administer medications and injections as ordered by providers.
  • Collect and prepare laboratory specimens, perform CLIA-waived tests according to protocols, and draw blood.
  • Enter and send medication and test orders according to provider instructions using computerized physician order entry.
  • Clean, disinfect, and sterilize medical instruments, and keep exam rooms clean and stocked.
  • Provide patients with information about procedures, medications, and follow-up care.
  • Respond to patient inquiries in person and over the phone.
  • Assist with scheduling appointments and follow-up visits.
  • Perform Nonstress Tests (NSTs) appropriately.
  • Promote patient safety in clinical settings and safely assist patients with mobility and transfers between rooms and treatment areas.
  • Work collaboratively with physicians, providers, nurses, and other staff to support efficient practice operations.
  • After competency skills training, assist with office-based surgical procedures, including room and equipment preparation, provider support during procedures, and post-surgical processes such as disinfection.
  • Comply with standard operating procedures and policies, including HIPAA and OSHA requirements.
  • Participate in team meetings and contribute to quality improvement initiatives.
  • Follow practice policies, procedures, and protocols.
  • Demonstrate the organization’s mission, vision, and values through ethical, professional conduct and contribute to a positive work environment.

Benefits

  • Medical insurance plan options, with eligibility beginning the first of the month after starting.
  • Dental insurance.
  • Vision insurance.
  • Supplemental life insurance.
  • Flexible spending account (FSA).
  • Health savings account (HSA).
  • Identity theft insurance.
  • Long-term care insurance.
  • Pet insurance.
  • 401(k) matching.
  • Generous paid time off, with additional time off for volunteering.
  • Access to Axia providers at little to no cost through Axia’s medical insurance.
  • Company-paid life insurance.
  • Short-term and long-term disability coverage.
  • Free counseling for colleagues and family members, including parents and parents-in-law.
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