Seafood Service/Meat Manager
Hy-Vee, Inc. • West Des Moines, IA11d
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Seafood Service/Meat Manager
Hy-Vee, Inc.•West Des Moines, IA
About The Position
The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department according to company guidelines and expectations. The role trains and supervises employees, prepares work schedules, plans merchandise displays and promotions, orders products, and supports department profitability and customer service. The manager maintains product freshness and food safety, ensures correct pricing and competitive offerings, handles customer issues, and oversees equipment maintenance. The position also involves working in the sales area and assisting elsewhere in the store as needed. This is a fast-paced position with daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and possible electrical shock. The role requires substantial physical activity and force, including lifting and moving objects. The manager has daily contact with customers, suppliers or vendors, and the general public, and twice-yearly contact with government or regulatory agencies. The position has access to confidential employee and business information and is responsible for company equipment and merchandise.
Requirements
- High school education or equivalent experience.
- Food safety training.
- Over three years and up to five years of similar or related work experience.
- Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
- Ability to compose original correspondence, follow technical manuals, and communicate with people.
- Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
- Visual ability to see at near and far distances, with or without correction, and to demonstrate depth perception, color vision, and field of vision.
- Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Responsibilities
- Maintain a positive, friendly atmosphere through flexibility and teamwork, and model prompt, courteous, efficient customer service.
- Establish department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
- Assist customers by locating products, retrieving out-of-reach items, handling heavy items, relaying suggestions or requests, and otherwise enhancing their shopping experience.
- Answer customer calls and provide helpful service, including taking product orders.
- Train, supervise, discipline, and evaluate department employees; instruct, assign, review, and plan work, coordinate activities, allocate personnel, and recommend employee transfers, discharges, and salary increases.
- Determine the weekly work schedule and establish a daily work plan.
- Inspect signage and displays, order products for replenishment, and communicate with employees about sales and ideas.
- Handle and resolve customer issues.
- Calculate retail pricing and ensure prices are correct and competitive in the market area.
- Analyze weekly and monthly sales and trends, prepare advertising projections, write ads, plan displays and promotions, and determine pre-orders.
- Maintain appropriate temperatures and storage procedures to ensure freshness and control product shrink.
- Troubleshoot equipment and ensure maintenance is performed.
- Maintain department and company standards for personal hygiene and dress, and follow company policies and store guidelines.
- Report to work as scheduled and on time.
- Conduct department inventory.
- Attend meetings and seminars.
- Fill displays, check in delivered merchandise, and work in the sales area.
- Perform departmental duties, assist in other store areas as needed, and complete other job-related duties and special projects.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
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